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November 2023 by Dona Roley
Brought my car in at appointment time they didn't start on my car for half an hour then stated it will take another hour! What good Is a scheduled appointment when they don't start on time!
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November 2023 by Alex
Very slow, could not achieve promised work. Very long wait time even with booked appointment. Wrong on pricing over the phone, had to pay more than expected. Was not notified what work was done had been completed. I checked in on progress just to find out what work, I was waiting for had already been completed. 1: I made appointment in advance online. 2: I checked in via phone call day before (was told requested work would be done, and given wrong prices) 3: Walmart was late to start on scheduled appointment. 4: shortly after was told I’d have to bring wheels off of vehicle for previously agreed work to be completed. 5: I left, drove home and back (brought wheels in off of vehicle) and was given a further delayed time this time of 2 and a half hours.6: waited about 45 mins (shopping in store) just to find out that nothing had been done. (Walmart would not do agreed work unless, I picked up he wheels and tires the next day). 7: they studded the tires at above announced price. About an hour later, I didn’t hear the stud gun running for quite a while.I decided to check in and see what was up (tires had been done about 20 minutes with no notice of completion)I will definitely not be a customer in the future nor recommend service from this location:(Don’t waste your time with these guys I found a reputable shop to do the work cheaper faster and more competently.Service: Tires
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June 2023 by James Mathews
4 hours to get 2 tires' paid for lifetime rotation and balance but they couldn't pull off a rotation from back to front when buying new (rear) ending up on front.
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April 2023 by Alexis Omalley
Horrible experience. Had appointment for 8 am was told would approximately take an hour to an hour and a half. Took them almost 3 hours. Not good service at all!Service: Tires
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April 2023 by kathleen england
Stopped in Walmart, automotive for a headlight replacement and inspector, Nicola Rogan, found my headlight to be loose and not needing replacement. I had had my oil change recently and did not need another today, however, Nicola mentioned the “top treatment” for my next oil change. I will do that, as it will flush out impurities and will be cost effective in the long run. During these inflationary times I appreciate an honest, reliable source, like Walmart auto in Redmond, OR. In addition, it’s a good feeling to know that mechanics like, Nicola, can feel free to pass on beneficial tips. I will be back!
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April 2023 by Faith Brown
If I could rate this 0 I would. I have had my car for over 2.5 years, I get it regularly serviced.. never any leaks, cracks or anything.. as soon as I get my car serviced it the very next day my car won’t hold an ounce of fluid.. I call to see what can be done and they say they can’t do anything to help out because it wasn’t their fault… now my car hasn’t ran in over a week because it’s leaking fluid everywhere.Service: Oil change
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March 2023 by TERRI CHRISTIE
The staff that did the installation of my tires was knowledgeable and helpful.However, when it was time to check out there was a middle aged woman at the register who was WAY more interested in flirting with the receipt checker than in assisting me. Very Unprofessional
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March 2023 by Val Nichols
If I could give a zero or a negative star, I would. I would avoid the place at all costs!I went in on a Sunday afternoon, after noticing my tire was flat. I was in Redmond and there was no other tire shops open.I was leary from the moment I pulled up to check in. I would have just backed out and left, but I was worried my tire might blow out if I tried to drive back home to Bend.I had to explain to the check in guy three times that the passenger tire was flat.l, but holding air and I needed it checked. He seemed to lack confidence and was unsure so he went to check with a coworkerI went inside to wait in the waiting area and after an hour and 20 minutes, they called me up to give me back my keys.The girl handed me a receipt and I asked her, "was the tire OK? Or does it need replaced?"She looked confused and said "um, they checked your battery" We had some banter back and forth and she went out to find out what happened. When she came back she said again "they checked your battery."Needless to say, I was pretty frustrated by then. It took another 20 minutes to get my car pulled out and for them to give me my keys.No apologies from the staff. Nothing.
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February 2023 by John S.
Best oil change price in town but expect to wait an hour or more.
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February 2023 by Aubrey Simon
It took me almost 2 hrs to get my oil changed after it was in side on the rack
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December 2022 by Stephen Layton
No one answering phones in the tire center means no revenue from tire sales y'all. Just sayin!
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October 2022 by Jim Barrick
Got new headlight bulbs, staff opened locked cabinet for me, took me to sporting goods check out.
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September 2022 by Bang Tango
1 star because I can't do 0 stars. Went into Walmart because les schwab was booked out 2 weeks. I was having 4 loose tires mounted and balanced on factory wheels. I was mis quoted by $100, I waited for 5 hours, the tires were filled to 50% of their capacity which means I have to have them rebalanced and every single lug not on the truck was dangerously loose, requiring 2.5 turns to get them tight. Kinda silly to pay for a lifetime balance if you are risking the longevity of your rig and your own life to allow them to do the service. They are almost twice as expensive as les schwab and clearly their techs are absolutely clueless and too stoned to run an impact gun or torque wrench. Go somewhere that they can read the pressure spec on the tires and actually fill them up instead of at half capacity and totally loose.Service: Tires
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August 2022 by Yvette Kondash
Wanted new tires waited for the auto place to open at 8 and they opened but no employees showed up that could help us so we went somewhere else.
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July 2022 by Diana Hernandez hernandez
It was good because I can buy tires there and they were down they're cheap best place in the world