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January 2024 by Trey Davenport
Very nice experience. The Manager was excellent and was super helpful, and knowledgeable. The instore setup to look at furniture really helps get an idea of what you are buying. And the price was right. Especially with the sales they do. Will shop here again.
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January 2024 by Darla Berry
We were greeted with a young man and we’re invited to ask any questions and we asked “ is the policy still, no selling off of the floor “? He mentioned the items that were on sale off the floor in the back , but mentioned there wasnt much left. We broused a bit finally found something we really liked. He informed us of the sale and percentage we would have off. Then we asked about financing. He spent quality time telling us our options. Brandon was very informative . Being there alone, we felt he attended every one and no one was left out. A pleasure to work with a younger generation. Also, his presentation in dress and style was refreshing.
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December 2023 by Lori Mahle
Colin was helpful and totally corrected a situation for me, even though I was a total nightmare to work with. I was frustrated about shipping times and he took the time to figure out a solution. Despite me being difficult, he was always kind and patient with me.
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December 2023 by Christopher Woodward
Collin was extremely helpful and super patient with us. We came in 4 different time before deciding on our purchase and he was super patient and awesome to work with. He answered all of our questions without a problem. This guy needs a raise!
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November 2023 by Stephen Parkinson
Had the best experience sourcing our bedroom furniture at Ashley Home Furnishing. Great help from Belinda in choosing the right set and Belinda worked her magic in getting a really good price. I know where we’re shopping in the future. Thank you Belinda!
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November 2023 by Tammie Parsley
Great customer service. Brandon helped me find a new sofa. He was very knowledgeable. He was able to help me find exactly what I was looking for. 10/10 recommend Ashley in Roseburg.
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November 2023 by Megan Buckley
Such amazing patience and customer service! I had a rambunctious 2 year old running around while we were getting paperwork done and they didn't seem irritated or impatient towards him. I was in and out in a very timely manner and left a happy customer!
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October 2023 by Mark Misener
We bought a mattress and based today from Colin. It was a great experience with no pressure. We visited the store 3 different times and he was always helpful, the kids loved the sheep.
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October 2023 by mary hardung
I have been working with Collin for well over a year and he has been extremely patient, supportive and a very non-pushy salesman. It was a pleasant experience when I finally made my decision to purchase. Thank you Collin! I will return for my dining set and I promise not to wait as long! I am excited to see my new living room set.
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October 2023 by Georgette Kolarik
I bought 3 beds from Ashley. My sales representative was great and easy to work with. Unfortunately I didn't ask about taking my old mattresses until after I spent over an hour with her. You are responsible for removing your own mattresses and they should tell you up front. I also made the mistake of buying an expensive cooling mattress protector. Not only does it not work it is like sleeping on a rubber sheet, the way your top sheet slides around on it. It is not returnable and I cannot sleep on it. Three hundred dollars down the drain. Also a 3 to 4 week wait for delivery on the beds.Good beds but not satisfied with service from delivery to returns.
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October 2023 by j&k roberts
Are sell guy was just great not pushy he showed us what we wanted and answered all are questions . With no pressure he just want to help us not sell us and that was just great!!!!!! Went to buy one recliner and bought 2 And we will be back the next time we are in need of furniture. Thank you for the positive experience. Kim and him roberts. :-)
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October 2023 by E N
We were going to buy a much less expensive table and chairs. But Colin, the assistant manager, showed us this table and we both loved it. We had excellent customer service.
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September 2023 by Phyllis Treglown
Collin Kelli was very helpful, friendly and made sure we were happy with are purchase, I would highly recommend him
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August 2023 by Andrea Braun
Very supportive sales associate Belinda.Helped us sort through all the options with no pressure.
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August 2023 by Veronica Villalpando
Love coming in seeing the new store. Glad we ran into Collin. He was super helpful and great at his job. We loved our purchase. And can’t wait to enjoy our bed. Great job to Collin. Look forward to coming back and purchasing other items.