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March 2024 by Sandi Ritter
These guys have always been helpful and super EASY to talk to , to ensure Im getting the right parts or things needed.
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February 2024 by Regina Clark
Great service.
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February 2024 by Saurina Venegas
Thank you Joseph F for changing out 2 bulbs for me. The professional and courteous, friendly demeanor you showed made me feel at ease. Thanks again for your help and I will definitely be back to shop in the store.
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January 2024 by Richard Abel
There always busy with lots customers there.
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January 2024 by ganjaprincess13
Always very helpful. Been to this location several times and everyone always goes above and beyond to help.
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January 2024 by Chris Rosenstiel
They help you as much as possible
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December 2023 by Jeric Hauser
They are great at helping what the customer needs. You're out the door as fast as you can say...yippie Skippy.
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November 2023 by Tiffany Donovan
They looked up the part I needed, their inventory said they had one in stock, when infact they didnt.
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October 2023 by Dani Napoli
I stopped by to get a tail light bulb changed out. I asked Isaac if I could take a short video of what he was doing so I could do it myself next time. Not only did he accept, he started thoroughly explaining what he was doing!! The store actually ended up being out of the bulbs I needed - but Isaac did not give up on helping me. He wrote down the type of bulbs I needed and reccomended I go down the street and get some. I felt a little guilty that my visit had generated no income for the store, but Isaac was not phased at all. It was very satisfying getting to call up another store and ask them for the part I needed by name, as if I knew what I was talking about! Ten minutes later I am sitting in the parking lot, fresh bulb installed and very happy to have just completed my own maintenance on my vehicle for the first time. Thank you Isaac!!!
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September 2023 by itsmeAshleyyy
This is a great place to go for a good portion of your car needs. They have a decent and large selection of products, a little spendy but within reason and are open pretty late. Which I love. However. Not all of the employees are equally as knowledgeable as one another when it comes to the products they have in store. While they were friendly, and I do appreciate the offer to help me find what I was looking for, I had more knowledge on the products then the boy who was "helping" me bur then just stood there. Next time I'll just smile and say.....nahhhh, I got it. Thanks man" lolll. But overall, great store with a lot to offer :)
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September 2023 by Chad Fabian
This place is has garbage for employees. They are all standing around, circle jerking. 2 managers, two others working. I felt like an inconvenience going in and having the piece that I needed to purchase. I had the piece in my hand, and all of them gave me a look of "how dare you have us do our job." I talked to a manager first, he said that he didn't need to deal with it and had another employee come help, who was clueless of what he was doing. The employee even asked for help from a manager, and they just made him feel stupid and said it's not my problem. The absolute worst customer service I've experienced at any AutoZone or any other vehicle place. Take your business elsewhere. I'm not at all happy. This place isn't worth your money and time. They don't have proper replacement parts and can't and wouldn't direct you in the right direction. They just said "later man." And went back to doing jack $#!t. They even told another customer "what you see is what you get." I hope this place here in Roseburg goes out of business or has a complete fire and rehire clean-up. I wish I could give negative stars because they aren't even the 1 star I had to give. Fk that place and the employees.
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September 2023 by Scott Hammond
Dana went out of his way on a busy day to help me with my RAV4. Went above and beyond customer service, it's employees like this that create returning customers.
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July 2023 by Julie Connors
Ways willing to help whe I go there! Great service!
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July 2023 by Allan Painter
Billy provided excellent service and was very helpful
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June 2023 by InspectorSlabit 710
Nice dudes, helpful! Was in and out quick with the part I needed
