“After buying a used vehicle from Washington it broke down in oregon on the way back to california. Mobile tune was the nearest mechanic that would take a look the following day. At first they thought it was a radiator issue totaling $900 roughly then the following day they found blown head gaskets and quoted me $7500 for a long block that included engine replacement changed radiator hoses and fittings, new water pump, new thermostat, radiator replacement, serpentine belt, and new fluids. In the end the total bill came just under $7800. After being stranded in oregon for almost a month, i went home and came back about two weeks later to pay for the repairs. Not barely 3 weeks later my water pump is failing, there was air left in the cooling system and my thermostat damaged. I was told to go to a napa auto parts center to have it looked at. Mobile tune has undergone new management/ownership. Before i took it somewhere for a diagnosis i was told to add water to the coolant reservoir and flush it out with a hose. I didnt feel comfortable doing any of that so i took it in and my diagnosis came to a reccomended $1900 repair that included new thermostat and water pump. i had to argue Ken, the old owner down for information on that warranty along with information regarding how many miles and the VIN. Fortunately the rest of the staff was friendly and reasonable, except Ken, he had very questionable behavior. So happy that this place went under new ownership and management. After speaking with Steve, he told me he would take care of the new replacement parts, what a relief! Dave, Sean and Steve are great 10/10”
“Rented the car online and was ready for pickup at the scheduled time. No hassle no wait. Car was clean and in excellent condition. Drop off was easy with key drop box. Friendly staff.”
“Absolutely top tier. This was my first time buying a brand new car, and when my mom and I walked out, we both agreed that was the best possible experience. Out of 6 Toyota dealerships I was looking at to buy a Tundra, Clint Newell went above and beyond, and genuinely earned our business. My sales rep, Chelsee, was incredible - she made this process easy and even fun, who else can do that?? I bought while out of state then drove to pick up the car, and while I was researching options, Chelsee was incredibly responsive to my texts and calls, and was so polite and patient. Now I’m leaving with a smile and my dream car!”