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December 2023 by Jesse Hall
Title: Disappointing Experience with Fabform TrailersReview:My experience with Fabform trailers has left me deeply dissatisfied and regretful. Compared to the superior quality and reliability of Big Tex trailers, Fabform falls short in terms of build and structural integrity.One of the main issues I encountered with Fabform trailers was their flimsy construction. The materials used felt cheap and lacked durability. The trailer's frame and components seemed weak and prone to damage, which significantly compromised its ability to handle heavy loads or withstand rough terrains. This lack of sturdiness was a constant source of concern and made me question the overall reliability of the trailer.Furthermore, the design of Fabform trailers left much to be desired. The latch mechanism was unreliable and often failed to secure the trailer properly. This not only posed a safety hazard but also created unnecessary stress during transportation. Additionally, the loading and unloading process was cumbersome due to the lack of well-thought-out features that would make it more efficient and user-friendly.Customer service was another letdown with Fabform. When I reached out to address my concerns, their representatives were unresponsive and unhelpful. It was clear that customer satisfaction was not a priority for Fabform, and their lack of support only added to my frustration.In comparison, Big Tex trailers offer a stark contrast in terms of build quality and customer service. Their trailers are robust and constructed with high-quality materials, providing peace of mind during transportation. The functionality and attention to detail in their design make loading and unloading a breeze. Moreover, Big Tex's customer service team is knowledgeable, friendly, and attentive, ensuring that customers' needs are met.Overall, my experience with Fabform trailers has been disappointing. The flimsy construction, lackluster design, and unsatisfactory customer service make them an inferior choice when compared to the superior quality and reliability of Big Tex trailers. Save yourself the frustration and opt for a more reliable and trustworthy brand like Big Tex.
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December 2023 by Kadance Thomas
I recently purchased a trailer from Fabform, and I must say, I am extremely disappointed with the quality of their product. It is evident that they cut corners in its construction, resulting in a trailer that is cheaply made and far from durable.Within just a few weeks of use, I noticed multiple issues with the trailer. The materials used were flimsy and prone to damage, and the overall build quality was subpar. It is clear that Fabform prioritizes cost-cutting over providing a reliable and well-crafted product to their customers.To make matters worse, when I reached out to their customer service for assistance, I was met with indifference and a complete lack of willingness to address the issues. Their disregard for customer satisfaction and refusal to take responsibility for their poorly made trailer is simply unacceptable.I strongly advise anyone considering purchasing from Fabform to think twice. With their lackluster product quality and abysmal customer service, you're better off investing your money in a reputable company that values their customers and stands behind the products they sell
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December 2021 by Tom Winkler
This is a great place for parts! They had everything I needed at a time you can't find anything. Everybody had an incredible attitude. Enjoyed every minute of spending all my money.
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December 2018 by Joanne Johnston
Great trailers but dealerships in Washington State Trailer boss dealership absolutely horrible, they lie, mislead , are rude and smart a.., had my trailer for 5 weeks to order parts now I found out they tore it apart when I did not authorize any work we told them we were moving in 5 weeks four weeks ago, and still sitting torn apart with no parts and I was told to call back to get someone who cares.Awesome customer service for you product. Never a call back and every person who answers the phone tells me something different. Horrible horrible horrible, do not buy this product from dealerships here.
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December 2018 by Davids 2572
Best trailer ever! Quality built and pulls like the trailer is not back there. Thanks
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December 2016 by Rick Blair
Versatile / Fabform Industries Trailers -- When someone stole the LED tail lights and cut the wiring harness to pieces in the process on my less-than-3-week old, (brand new 2016) 3-horse Deluxe Fabform Industries trailer while sitting on my yard before we even had a chance to load horses in it yet, Gary and the team from Fabform stepped up and gave me everything I needed to get the lights working again at NO COST! They even made me a video showing how to replace the wiring harness underneath the trailer! Outstanding customer service is something hard to come by these days, but you will find it here. They stand behind their products 100% and then some! Highly recommended! Thanks again Gary and team!!
