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February 2024 by Kathy Collins (Kath)
My cashier was Pam, the nicest person there. I would give Pam 10 stars! Since the stores remodel, I haven't been in much, I can't find anything and it seems many prices are more than a couple of other stores I shop at more now. The produce department was thrashed. I've never seen one so bad. Empty spaces everywhere and items left that should have been pulled. Worst cilantro choices I've ever seen. The rest of the grocery dept looked like it had been quite awhile since anything had been front faced. FM used to be my favorite store. The produce dept in every grocery store gets the bulk of my attention and I have to say, I won't be back to this one anytime soon. :(
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February 2024 by John Wimer
I would like to congratulate FM on a very unique definition of pickup
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February 2024 by John Logan
It's a Kroger company and so has a wider range of products than is found in other . market brands
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February 2024 by Donna Wilson
I might be done shopping at Fred Meyer Roseburg after my experience last night. On two occasions I have attempted to get help using digital coupons. After at least 20-25 minutes each time (as my frozen food defrosted), and after receiving no help from the people I asked for assistance, I still was unable to use the digital coupons and had to pay the higher price. As I was checking out last night, a young man came over and suggested that I had forgotten to scan my milk (no, I wasn’t finished checking out, and I just hadn’t scanned it yet). I REALLY DID NOT appreciate being treated like a thief! When I got home, many of the raspberries I had bought were moldy. This is the second time that has happened. Bye bye Fred Meyer.
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February 2024 by Brad C.
Pulled in the wrong direction and was told I had to turn around. I turned around and accidentally pulled to full service side. I got out to pump my own gas and they said I couldn't and had to move to the other side. I said ok and headed back to my car. Then a guy said or you can just go somewhere else. I said who are you. He said I'm Brian the fuel manager and I don't like your driving. I left and shall not return.
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February 2024 by Lee Jackson
It's always a great place to shop. Friendly staff, always willing to help.
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February 2024 by Cathy Driver
I just retuned home from shopping at Roseburg Fred Meyer. Jolene was working in the produce department and she was SO helpful and friendly. An attitude like hers is not very common these daysThank you, Jolene!!!!!
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February 2024 by Barbara Madlock
Very nice and friendly!!!
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February 2024 by Jason Dallas
Places like this are the absolute worst addiction to any small community. Pretty much Walmarts evil cousin, Fred Meyer (Kroger) uses bait tactics by seriously overpricing normal goods so that the low budget, poorly made Kroger products are the most affordable items, which they make millions of dollars off of. Ex, a jug of Umpqua milk will cost about 6 dollars, but the Kroger milk is always $3.29.At a place like Grocery Outlet carton of oat or soy milk is an affordable 2 dollars while Fred Meyer will sell the exact same product for 6 dollars just because it is not the Kroger brand. Absolutely deplorable place.
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February 2024 by Suzanne Aird
Fred Meyer in Roseburg is an extremely clean establishment.Its large open atmosphere and well organized wide aisles make for a pleasant shopping experience.Fred Meyer stocks high quality food, clothing and indoor/outdoor items.Its definitely a one stop store for almost everything you could possibly need. Thankyou Fred Meyer for having a location in Roseburg .
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February 2024 by KATHERINE HOWARD JONES
Since before Hip Replacement I started using the online ordering service and occasionally the delivery. I've rarely been unhappy with the selections or what I've received.
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February 2024 by Kat Lyons
Just needed a few things and it was quicker than normal for the time of day and season
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January 2024 by Heather Simpson
Used to love this store. Throwing the products into a tornado to rearrange the store with no maps and little help and removing the price check machines was disappointing. Apparently you can use the app for this now, but finding anything here now after 40+ years of shopping here is now ruined. Now have to wander around forever in a store you once knew like the back of your hand, who cares about the customers?
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December 2023 by Pamela Morrisette
I have to say it been a long time coming, but I am finally to the point where I am done shopping at Fred Meyers. Many people I know have been telling me for a long time they quit shopping at this store. The customer service is so bad and the pricing problems are through the roof. Every time I shop there, as well as other people have told me, items consistently ring up incorrect. Then you have to go to the Customer Service counter and wait for an extended period of time. Also the worst is the digital coupon situation. If you don't catch all the digital coupons and miss one, the cashiers won't give you the discount.I can go to Safeway, Albertsons, or any other store and they will assist you with the correction. Fred Meyers, not a chance. And the Cashiers are rude about it. I worked in the Grocery Industry for 30+ years and am retired from this Industry and never worked in a Grocery store with this level of poor Customer Service or pricing problems. Also the expired products on the shelf are staggering. Someone needs to call Weights and Measures on this store. For a town with mostly Elderly customers it is really a shame this store puts so much undue stress on their customers. Sherm's is a better options with no digital coupon nightmare and better prices. I have always been a loyal Ralph's customer, which is same as Fred Meyers, but not in this town. Other people need to speak up or nothing will change.
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December 2023 by Mike K
I came into the store to buy a food dehydrator that the website informed me that was in stock. I asked the worker girl Cadence who was extremely rude and was not willing to help me or tell me who could help me. Horrible customer service.
