-
February 2024 by Kristie Townsend
Braxton Townsend is the best salesperson...
-
February 2024 by Linda W
No appt necessary for quick in and out of oil change and tire rotation. Best rates in town too.
-
February 2024 by mike daltoso
If you need a truck, go see Ryan Lett at Lithia Ram. He went out of his way to make sure I was happy with every detail from appt, to pricing and finance.
-
January 2024 by shelby hanson
I recently was interested in a 2022 Ford bronco and had Braxton Townsend as my salesman....he was a great guy and very informative about all the concerns I was having. He went above and beyond to give me all of the specs on the car. At the end of the day, I did not purchase the vehicle, BECAUSE OF THE VEHICLE! Braxton worked of finding something for me but I was looking for something specific and was being very picky, he was confident and answered all the questions I had and I wish I could have found something local. I did stick with lithia however and this will be my second vehicle with them!! Thank you so much for your help Braxton! And for making the car buying experience easier!
-
December 2023 by Taylor Dechenne
Brought my car in for an oil leak when I first bought it. They claimed to fix it only to have it leak again. They said to bring it back in I did only to have it leak for a second time. Now they said they would order parts for the third time. Noone called me for over a week to schedule to get it repaired. Finally got a call to get it in. Took it in they kept it for two days and when they said it was ready. That they replaced the oil pan. My car had more problems. Like the dpf system not working. The check engine light was on. There was no power to the car at all. So I took it home . Hooked up my 100 dollar code reader to it and there was absolutely no codes for my dpf system. It was my turbo! When confronted about lying about it I got no where with anyone. There was nothing wrong with my car besides the oil leak!. No engine light on or anything. Never taking or recommending this place to anyone. The sales team is great though.
-
December 2023 by scale adventures
Sales team is awesome. As far as the shop i will never go again. Vehicle went in and came out in a different condition. Thats all i have to say
-
December 2023 by Robert Dukes
Kevin was my service representative, he was very good. Explained what they were going to do, and where I could stay, or get a ride to the mall while my vehicle is being. He explained how long it would take, but it was less time than I added up. THANK YOU
-
December 2023 by Forrest Gale
Brought my truck here for an oil change, fuel filters and rear diff service. As far as I can tell they did that. Unfortunately the technician failed to check/fill the tires to the proper pressure. Failed to check coolant level. I was advised that I needed both upper and lower ball joints. A second opinion at the shop that replaced my ball joints 12 months prior confirmed that was not true. Neither was the service writers opinion that my TPMS sensors were bad. Timely service and a nice facility, would not return or recommend for anything other than warranty work.
-
December 2023 by Shannon D
Can't really say much..i have to take clients cars there...they need to improve on customer service..and not play favorites...were all here together to help each other....
-
November 2023 by deven pielick
Had a wonderful experience with Chris! wonderful salesman who went above and beyond for me when I was looking for a good reliable vehicle. He was honest reliable and went out of his way to make sure I was completely satisfied! I would highly recommend him for a vehicle purchase he is grat at whst he does!
-
November 2023 by Ron M
Terrible experience with this dealership. Took them 4 hours to not fix anything. Excuses and lies with Jake the service writer.. Would absolutely not recommend this dealership. I should have listened to the camp host about this place not knowing what they were doing. I'm going to write Stellantis, and sell my jeep when I get home.
-
November 2023 by DRAFTER SPEEDY 2002
Great place to buy cars. My wife and i dealt with braxton and Sebastián. Great sales men. After purchasing the vehicle , i noticed an oil leak while it was in my shop. I called them, and they were happy to take in the vehicle and fix it. It took a little long, but as a mechanic, i understand why. They have great salesmanship and great customer service.
-
October 2023 by Sue H.
Lithia Chrysler keep dodge of Roseburg OregonThe management at Lithia sucks They tell you should be getting your check from the sell of the your car it has been almost 2 months and no check
-
September 2023 by half crazy old christian red neck veteran
Got our second vehicle through Mr. Penny. No pressure, excellent service. Best prices, best trade-in, best ever.
-
September 2023 by Jonathan Cooper
Ryan Lett went way above and beyond to help me with my purchase. Very professional and responsive. I’d highly recommend asking for him for your next vehicle purchase!
