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March 2024 by Marwan Ghanem
Very Disappointing..I have been a customer at Super Cuts before (different locations), coming in for line ups among other services. My most recent visit, however, left me surprised and prompted me to share my experience. During this visit, I received a line up that remarkably took less than five minutes to complete. Despite the quick service, I was charged $26.95. While I acknowledge the convenience and expertise provided by the staff, the pricing struck me as unexpectedly steep for the short duration of the service.As a repeat customer, I understand and appreciate the value of professional hair care services. However, I believe in fair pricing and matching the cost with the value of the service delivered. This recent experience has led me to question the pricing structure for what are considered quick services, such as a line up. I am hopeful for some feedback or a possible adjustment from Super Cuts, as it would be beneficial in aligning the perceived value with the cost for services like mine.
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March 2024 by Mike Woods
I stopped in around 6:30pm, knowing they closed at 7pm. I travel for work and they were the only place open on I-5 at the time. I felt bad coming in so close to closing. But they made it happen. Heather was AMAZING! She stayed later than anyone, AND took care of the "30 minutes late" appointment holder after me. Thank you Heather. I really appreciated your time and conversation.
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March 2024 by William Young
They really like to do online appointments. Other than that they're flexible. Just give a call. Quality??. Time involved?. Been using this place for 7 years. So far so good.
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March 2024 by Trynity T
I went there and the haircut looked good at first and I wanted the sides a little shorter and she did that but then made everything shorter and so uneven and it makes me feel like I look awful not to mention she was on her phone the entire time
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January 2024 by Aaron Seilbach
Great staff, quick cut at a good price.
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January 2024 by Brandon Saffell
Been going here for over 3 years and some of the worste customer service i've ever seen from the Sales Manager- Autumn. She is very combative and hostile to customers, if the have a issue.However, Brittney is a Rockstar. She has been the only reason im a returning customer.
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January 2024 by Mrs. T
Whew! There are definitely some mixed reviews on here. We had a wonderful experience with Autumn today. She was friendly, quick and did a great job on my son's hair! Thank you!
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November 2023 by Lindalynn Clausen
Super rude lady running the desk. Up I brought my very elderly mother for a cut, we had a reservation and were greeted with, only people with reservations can be in here. I said I am not leaving my mother to which she told me I was snippy and said I’m just telling you the rules. Too many rules ….,, and be nicer!
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November 2023 by Melissa Boyce
Great wash dry loved the stylist but the manager is rude not only does she see herself in conversation with me in the stylist he also told me I was not able to wait and the waiting room before my I can see if there was a lot of people waiting and she explained about the fire hazard and only allowing 11 at a time but every time I've gone there there's nobody in there this is probably I found a rude and I will not be back I was 20 min early and she didn't like that
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November 2023 by Patricia Wilson
Very expensive, great friendly service
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October 2023 by Kevin Murphy
I find my stylist Brittney cordial, invigorating when sharing current events while working through her cut. She clarifies what I want by peppering me with just enough questions where needed to remember details from month to month. She waits patiently for me to arrive, the shop is always clean and the atmosphere has laughter and lite banter between clients and styists. When Brittney eases into a cut she clarifies the details of the type of cut and adjusts to what I like and she finishes a great cut everytime. Some of the details Brittney attend to are cropping the gorilla hair on my neck and other ungastly places (ears). I enjoy my experience and hope you give the ladies at this Supercuts a shout out if you received a great experience such as mine has been for the past 3 years at Roseburg's Supercuts and especially with a stylist by the name of Brittney. You'll be glad you did!Kevin M- Senior citizen
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October 2023 by David S
I'm sure I have had a worse haircut though I can't remember when. 5 minute cut included sideburns of very different lengths, very little cut transition from sides to top, uneven length on top and a scalp scrub during shampoo that left my scalp abraided.
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October 2023 by Ryan Laughery
Juss got a haircut at supercuts by Brittney and it was exactly what I expected! very professional clean cut and did exactly how I asked.
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October 2023 by Elizabeth Whatley
Every time I've gone I've had a different stylist and I've every time I've walked out with a hair cut as close to my reference pictures as my hair can manage. Every person I've talked to who works here is kind and willing to listen.
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August 2023 by Sunshine Juniper
We strive to do are best I’m sorry Henry you had this experience I believe you have me confused with your last stylist who cut your hair who is no longer with us, I assure you I wouldn’t do that to you, I have never cut your hair before but if you were requesting me to do so I would love to cut your hair in hopes you’d give us another chance ,Thank You and I hope this message finds you Have a Great Day!!?