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March 2024 by halle donnelly
10/10 experience not only were they kind, fast, and efficient but they also jumped my car when the battery died while leaving! They were so sweet about helping me!
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March 2024 by Aron Lilly
Great Service
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March 2024 by Anna T.
Great job crew! Kind and friendly service. Not pushy salespeople. Gives you the service you want. Fast too! Thanks for taking good care of my car.
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March 2024 by Dave Jenkins
Great service!
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March 2024 by lauren c
Despite always being busy - maybe I pick the busiest times??♀️- these guys are always happy to help and have smiles on their faces. They recognize their regular customers which is nice. I never see them stop moving and get people in and out as quick as they can. I was on a tight budget so I appreciated when they told me what they would charge so I could price compare and come back. Thanks for being so helpful and seemingly happy to be at your job.
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March 2024 by Alandra Morin
I went in for an oil change in my Honda fit. In the past I have had the skid plate for my oil come loose (2×) after getting oil changes and one of those times I had to buy a new skid plate. I was told at another oil change business that the screws and clips that hold it in place are short and don't work well but there isn't an alternative that fits. So they suggested using zip ties to hold it in place. Since then I've told anyone changing my oil to zip tie it and that has worked to keep the skid plate on. When I went here I told them this story and asked for them to zip tie the skid plate after the oil change. They assured me it would be fine without them. I insisted. They still did not do it and I paid for services. Within a couple of weeks I had to take over an hour of my time to wait for a technician at another Valvoline in Eugene, explain the story to them and they happily fixed the issue by putting zip ties on the skid plate. The technicians at the Roseburg Valvoline disregarded my story and did not do what I asked which was a simple and necessary fix that would have saved me time and had I not caught the issue myself it would have cost me money.
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March 2024 by Lynne
THE BEST! Zipped tied my hanging car parts back up for me, no more embarrassing left hand turns for me! Second visit and definitely will be my main place! Thanks again ????
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February 2024 by Jim Peter
Quick efficient oil change, they aired up my tires checked my lights ,and I got new wipers
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December 2023 by Shannon Stirling
Love this place, very helpful and very good customer service. Fast and efficient. Thanks
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November 2023 by Jenn Norman
These are seriously some awesome folks that work here! Eric always remembers me, and everyone there always treats me w happiness. It's a fun experience to go in for an oil change. Thank you, Roseburg Valvoline
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November 2023 by julie marlin
Always Happy with their work! And their SERVICE
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August 2023 by Sandi Ritter
Very informative and efficient group of young men. Even if there was abit of hostility and back biting evident for customers to witness against their will. Awkward
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August 2023 by Tom Chism
Tried one day but was really backed up, so waited a couple days, and got right in. Guys were quick, and did what I needed done.
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August 2023 by Kayla Norton
Fast, efficient, friendly. The manager is amazing. I had a $7 coupon and he let me know there was a better one online and sure enough there was. It’s nice to go somewhere with friendly, personable employees that take pride in doing as best as they can.Service: Oil change
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June 2023 by Eric Fullerton
Good service! Professional staff who knew what they were doing. Overall price was a little expensive, but most things seem that way currently.
