InRoads Credit Union is invested in its members and the community. Reviews highlight excellent customer service, with team members described as extremely courteous, polite, helpful, and well-informed. They go above and beyond to make transactions easy and informative, answering questions and ensuring banking needs are met. Specific assistance with financial needs, borrowing, and replacing a vehicle is noted as very stress-free and handled with the member's best interest at heart. Service is quick and done with a smile, making visits pleasant. Members report never dreading a trip to the bank and always leaving with a smile from how well they are treated. The credit union's website is also state of the art and easy to use. InRoads is deeply involved in the community, teaching financial education, sponsoring teams, supporting food banks, and giving back to schools.
5 stars for service, 3 stars for accessibility. The team at Inroads was kind and very helpful. My only concern: the front door isn’t wheelchair accessible. It doesn’t have an automatic opener or stay open on its own, so you need someone with you to get inside. Hope they can add an accessible entrance soon!
May 2026
The branch supervisor April was awesome in helping me setup my business accounts and was very knowledgeable when informing me about other options for future growth.
February 2026
Haileyy @ InRoads was amazing to work with. Very concise and immediately helpful. Shout out to Haileyy!
