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September 2024 by Don Miller
Good place help people there are cool. Will be doing business again
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October 2023 by Randall williams
Honest, respectful and very knowledgeable I bring all my stuff that needs machine work here.
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January 2023 by Johann Kleinhauser
Rude, liars. Avoid
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May 2022 by Shannon H. Hicks
Great guys to work with and provide quality work and service despite the shortage of parts.
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January 2022 by Vincent B.
The absolute worst machine shop in the Area! AVOID AT ALL COST. If this review stops just one single person from getting ripped off, then I have done my work. Go to literally ANY shop but this one: So i brought an engine block down to this place to have it looked at, cleaned, honed, and one rod resized/honed. I spoke with the gentlemen at he counter about the engine and how long it would take to complete the work. I was told 1 to 2 weeks tops. Well that fell through. Way through. Throughout the next 6 MONTHS after dropping off the engine, I called and checked up on it about every 2 weeks. Every time I call it's the same story. "Oh we got busy this week, so we will have it done next week for sure... So I speak with Rick on the phone on thursday 1/20 and he says he will have the engine done by monday the 24th at the latest. I call on friday and he tells me the block honing is done and its now in the tank getting cleaned. Monday it would be ready to pick up. So monday rolls around, I drive to Salem to get the block and the guy at the counter doesnt know where my engine is or if it was even done. Very odd considering the engine block was done on friday... so he says he will call Rick and check on the engine. So i go get lunch A few hours later, still no call. I live in another city and drove all the way down there for this. Today's trip ended up costing me $15 in wasted gas. So I drive BACK down there and the old guy at the counter proceeds to tell me that the block honing hasn't even been started. No physical work. No machine work. No honing. No cleaning. Nothing. "But I can have it done by tomorrow" he says. No thanks So I tell him to just give me the engine back and I'll have another shop do the work. He proceeds to get even more rude about it. We're talking about the worst customer service you can give to your customers. Then he tells me he wants $150 for the "cleaning and checking" to release the engine. If you had infact done something to the engine, I wouldn't have a problem paying for the work. The classic ol bait and switch deal here. Charge the customer for services that were not completed. Typical oil-change shop type of scam. My lady asked a question regarding the cleaning and checking and he proceeds to yell at her. Mr. Tough Guy are we? Is that how you treat the other women who come into your shop? Did you talk to the other lady standing there waiting to collect her parts? Well you're about to get a rude awakening buddy: 1. The block was not cleaned. It was actually DIRTIER then when I brought it down there. 2. No work was done in the 6 months they had my engine. Only unfulfilled promises, false dates and lies. 3. This place is disgusting. Have some respect for your business and your customers parts. This place is diiirrttyyy. Sweep the floor, clean your work stations, organize the pile of scrap engines strewn about the shop, bag/wrap customers completed parts. Your done shelf is full of parts covered in dirt/dust/debris. Is someone suppose to take their parts elsewhere to have them hot tanked before assembly? 4. Hire someone new. That old guy is killing your company. And if he's the owner... you should be ashamed of yourself. Customer relations is obviously not your strong suit. I'd fire you immediately at my shop. It's a wonder you are still in business. 5. Dont give timelines that you cant meet. Especially if you're going to spend 6 months doing absolutely nothing on a job that any shop worth their salt could have done in 2 or 3 days tops. It's a shame your company is doing business this way. The way you treat your customers and how you talk to women is a real disgrace. The Salem area doesn't need business like this ripping their customers off. I'm part of a very large group of Car enthusiasts (read: tens of thousands of people) who routinely have extensive engine work done. Many of them send me their cars for the work . And sad to say. Your shop is on the chopping block. I'll make damn sure to let every singl
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December 2021 by John Emery
Brought my Isuzu cylinder head in for service/resurfacing etc.They cleaned it and found a crack in it which was a bummer.... However,they were able to find me a new replacement and new valves for it. It took a little longer than expected (shipping company fault, not theirs) to get . But the best parts was; not only did they sell it for LESS than the quoted price, their price was also LESS than Ebay!I will DEFINITELY use them again!
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March 2021 by Walter Sacha
This is the only machine shop I will use, thanks nick! Been a customer here for over 20 years I believe, top shelf work!
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February 2021 by Travis Shelton
Only machine shop ill go too, ricks one of the best I wouldn't go anywhere else.
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January 2021 by William Austin
Best place to have work done. Thanks Rick
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August 2020 by EANDA Gonzale
Non professional. They take so long to finish a job
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July 2020 by Darkest Con
Helped guide my 14 year old through the process of not only the shop stuff but building an engine. They went above and beyond service that could be expected. Work was fantastic. Kept us updated.
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March 2020 by Ken Pearson
Rick and crew are doing the machine work for my 6 cylinder Kubota engine. They have been great to work with and their work product has been exceptional
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September 2019 by Dakotah Inman
First time I went here for any work done, was excellent! They had it done sooner than expected, let me know right away and everything was good. This time around I was told it should be a week wait time, now been over a month and still not done yet. Tried to get any information about it and have received 0 help.
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March 2019 by Sara Uselman
Glen has over 30 years of experience in automotive machinery. You don't have to worry about getting the run around here. Always honest and upfront with what needs done. Highly recommend this shop.
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March 2019 by Spencer Leech
Very knowledgeable friendly staff! I Would definitely recommend this shop to anyone!
