Avis Car Rental in Salem is recognized for its customer loyalty and friendly service. Despite being understaffed, the employees work hard to assist customers effectively. Many reviews highlight the courteous and accommodating staff, who go above and beyond to ensure a positive experience. Customers have praised the quick and easy rental process, especially for first-time renters. While some reviewers noted issues with vehicle availability and slow service at certain locations, the staff's helpfulness often made up for these shortcomings. A common theme is the exceptional service provided by the employees, who remain friendly and efficient even during busy times. However, experiences at other locations, such as the Los Angeles drop-off, have raised concerns about procedures and vehicle check-ins. Despite these challenges, many customers express a desire to return to Avis for future rentals, appreciating the quality of the cars and the overall service. With a commitment to customer satisfaction, Avis Car Rental in Salem continues to build a strong reputation in the car rental industry.