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August 2023 by April Deaver
Have great selection. Good fair priced parts.
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May 2023 by chester johnson
Great Staff that will help out with minor installation
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December 2022 by MARK ADAMS
Very well stocked inventory. Brian really knows his stuff. Really helped me out. Definitely a return customer here!
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November 2022 by Chad Reed
Helpful staff, reasonable prices.
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October 2022 by Rex Urban
The oldest parts place in Salem. Old school people who care about you.
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June 2022 by Tim Klataska
Never been there before but will definitely be back when I need to. They had the parts I needed in stock and the young man helping us out seemed very knowledgeable and polite.Clean place, fast and friendly service
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January 2022 by Dawn Lamm
They had the part that was really hard to find and the gentleman behind the counter came out and installed it for me! It was just a windshield wiper for the rear window, but he took the extra time to figure out how to do it, even watched a YouTube video to make sure he got it right! I appreciate that kind of service!
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July 2021 by Samantha SpottedShadow
Extremely Unprofessional, Absolutely HORRIBLE customer service. I want the names of the two men who made my Elderly Disabled Mother CRY, by making rude comments about her appearance, when she came in to order a thermostat for her car, in order to be able make it to her eldest grandsons birthday party next week. She shouldn't have left your store in tears, idk who you all *think you are* but this is foul and discriminatory against both the Disabled and elderly communities. Until these men can be held accountable for their inexcusably rude actions, I dont recommend EVER going to Baxter's Auto Parts.
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June 2021 by Kaylan Fulton
Friendly and knowledgeable service
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March 2021 by Evan J.F. Roth
After spending an afternoon searching for a belt at other stores around town, I came into Baxter’s and they actually measured my old broken belt in multiple ways and made sure to get me the right one that will hold up on a 8HP wood chipper. Bravo! Shop local!!
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January 2021 by A Teeter
Honest man and great service
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January 2021 by Fred Younger
Love shopping at Bi- Mart
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December 2020 by J Torres
Excellent Service.
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November 2020 by Dave byrnes
One of two spots in Salem that the guys know what they're doing sell them parts
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August 2020 by Josh Rid
On August 3rd at Baxter Auto Parts. while talking with the larger guy that normally stands behind the counter to the right as you enter the store, he got visibly upset with me while speaking to him. All the while I have a medical mask on and am 6ft from everyone around me. I had to stop and ask him what was wrong because I felt like he was throwing off a tone like he was about to put hands on me. This is insane. Never have I been treated like this at any store. So he starts raising his voice and tells me to leave and that he can refuse service to anyone. Last time I checked you would have to do something to get kicked out of the store right??? Very unsafe environment inside that store. I'm guessing that he's taking his personal problems out on the customers. Tried to contacted the owner and left a message and no response. Looking forward to doing a formal complaint against this place and these guys. Go to the many other auto parts stores in the area because this one is not worth it at all.
