-
February 2024 by Greg Gill
Nice and clean room and I liked it was easy off the freeway. Would stay again.
-
January 2024 by B B
Rooms: The bed was comfortable, the room was big with nice amenities. Great water pressure in the shower. They have a code you can scan to tip the staff- wish more hotels did that!Noteworthy details: Front staff was excellent and extremely caring. And fresh baked cookies! Comes with breakfast at Dennys.
-
January 2024 by sergio rayo
Best hotel I've ever stayed at. Hospitality was on point! If you need a place to stay in the Salem area. I definitely recommend.
-
January 2024 by L Swan
Full on self serve espresso machine in lobby!
-
January 2024 by Robert Metcalf
Very clean rooms and friendly
-
January 2024 by Stephanie Gonzalez
Misty at front desk AMAZING!!Thank you for the stay even though not long ☺️ misty made it very welcoming!!
-
January 2024 by Andi Mora (Andilolo)
Beautiful kept inside. Very friendly night check-in people, great rooms, and we loved the indoor pool!!!
-
January 2024 by Victoria Dylan
Staff on coming in not pleasant. Both strange. Beds really hard. Rest was ok. Quiet.
-
December 2023 by Matthew H.
This hotel is a hidden gem in Salem. Great pool, beautiful lobby, and the nicest kindest staff and associates at the front desk. Our favorite place to stay in Salem.
-
December 2023 by Ron Whitehair III
The staff was super helpful and courteous. They had common items needed like bowls and plates for heating stuff up in the microwave in the rooms. Even things that most places don't offer like q-tips free of charge. Great sauna just give it 15 mins to warm up before you go in and it will be perfect.
-
November 2023 by Terri Gately
I drove 40 minutes away to stay at this Best Western based on the reviews. I thought, “Well, I have never stayed in Salem so will give it a shot”.The desk helper was so nice and welcoming. She was genuine, funny and was asking me about my dogs, oh l love dogs. I got there a little early and instead of giving you that look she was like you came here let me get you in and let me in early which was super nice and not expected. Then I was grabbing my stuff when about 30 or more military personnel came in and I thought oh I am so glad I got here when I did. I put my things in my room and came back out to grab my dogs and she was smiling and laughing and there were only like 3 left. I don’t know how she checked them in that quickly. It is so rare to see good customer service with a smile and someone so happy to be there.I went into the room, and it was just perfect. I had a king-size bed with a little kitchen that had a sink, fridge, and microwave with a big empty cabinet under the sink to put all your food in so my dogs couldn’t get to it. Across from the kitchen was this huge closet with a rack next to the bathroom so you can put all your items in there and be close to the bathroom if you need anything. The room was just the right size. Everything worked, it was cute as a button, and everything was so clean. The cleaning team were also so nice and thoughtful.I brought two smaller dogs and usually when I go to a place you get the out of the way place to walk your dogs with no bags. This property was pristine, gorgeous, the grass was so green and this hidden area for the dogs to walk around with so many bushes to sniff. The poop bags were stocked full, and I didn’t see one poop anywhere, I was so shocked.Then breakfast was at the Denny’s next door. You got a complimentary 2 eggs, 2 sausages or bacon, hashbrowns, your choice of a bread and juice, tea or coffee or if you didn’t like that you got $10 off something from the menu. I was like no way. It was delicious and everyone at Denny’s was so nice and again extraordinary customer service, they were quick, happy to have you.The whole visit was great. I will go 40 miles out of my way again to stay there.Great job Team Mill Creek Inn, Salem, OR!!!!
-
November 2023 by Steve
Amazing hotel. The hotel felt clean and fresh, the staff were very friendly. The room was quiet and felt clean. No dirt to be found. The bed was comfortable and plenty warm. The sink and refrigerator were very helpful. Clean bathroom and towels. The shampoo and conditioner were very nice as well. The breakfast is a voucher to dennys probably 100 feet away. Both days the breakfast was great. Will be staying again and would recommend. Also great coffee at the 24/7 coffee bar.
-
November 2023 by Pete Emerson
I love this hotel. I stay here whenever I travel on business to Salem. The staff is super friendly and courteous. Mandi, the front desk manager, took extra time to ensure I was registered for the current specials to get me extra reward points. The rooms are clean and the bar has a nice selection of drinks.
-
November 2023 by Rachael Lamet
My parents have always stayed at this hotel. They really like it. This time there car was broken into. The desk lady Misty was super comforting and helped my mother out until we were able to get to her. She was very friendly and helpful. We appreciate it.
-
November 2023 by Karla Bufka
This is aimed at the business/mid executive/single/retired individuals. The room was amazing. Water in the fridge, cookies at the front desk, pool and Jacuzzi/hot tub and shallow pool for the little among us, but I haven't seen a family here in the days we stayed, but that would be a good thing for families as it is so close to downtown museums, the state Capital, and historic Salem.Wonderful coffee/tea/hot chocolate machine in the lobby available 24/7
