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March 2024 by Metro H.
I visit lots of pawn shops always looking for the deal. I get we all want to make money and save money, but I will say this about Capital Pawn. A 10-15% discount AT BEST! on USED, damaged and stolen goods is outrageous!!! These people won't negotiate, cash means nothing and they think EVERYTHING is worth current market value. These people think they are the next Vegas Pawn Stars. Absolute joke of an establishment. Use the ma and pa pawnshops (state st or Elite buyers) in the area that want to, and are willing to negotiate a good deal. Let those over priced firearms, accessories and stolen tools sit and rot. What a joke.
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February 2024 by Terrick E.
I don't recommend this joint. No love for their customers. I just returned my gun with the same tag I bought it for and let me just say they didn't even come close to that price they sold it to me for.
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January 2024 by Jeff M.
Do not recommend! I purchased a midi-keyboard here, and was told it was tested and that if it didn't work I could only return for store credit. I trusted their assertion that they had tested it. I took it home and immediately found it had a main key that didn't work, rendering it useless as a piano. They clearly had not tested it. Frustrated that I had trusted them, and that I would now have to settle for a store credit, I returned it the next business day to the same woman who sold it to me (there are only two employees). I have the receipt, I had put it in the box as to not lose it, but she is asking for a separate itemized receipt (one I don't remember receiving, and had not put in the box with the other receipt). They will not even give me store credit for the broken keyboard they personally sold me. I do not recommend this shop, especially for things that must be taken home to test. EDIT: They are now returning it for store credit but charging me a $20 restocking fee for a broken keyboard I bought yesterday!
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November 2023 by Christine F.
I was very thankful after a stressed black friday shopping to find what I needed at Capital Pawn. I found what i needed quickly and was helped by the awesome associate Cameron (don't know if I'm butchering the spelling). He even walked my stuff out to the car because I had a toddler in my arms. Thank you so much and would definitely reccomend.
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October 2023 by Jed Gilbert
I walked in for the first time to warm hello and a smile. I instantly felt at ease when James started to help me. It was so easy, just my laptop and ID is all it took to get the cash I needed. The place was clean, colorful, with a cool vibe...just like James. Don't be afraid to come get the cash u need at Capital Pawn, their your friends.
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October 2023 by ANGELA JOHNSON
I went to this pawn shop looking for a gold cross and necklace. While they didn’t have what I was looking for I did find a beautiful Native American ring that’s stunning. Allie in the jewelry department was amazing and beyond helpful and Knowledgeable. People can really restore your faith in great customer service with a positive attitude from just one experience! I will be back.
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October 2023 by Nicole Colby
This is the only pawn shop I know that gives great prices on your items. The gentlemen who answered the phone (I wanna say his name was Brian or Brandon) sorry I'm bad with names, he's new ! He was so helpful and nice! I've called several times and talked with him and he's eased my mind about not being able to get my things right away. I appreciate you all helping and being so understanding.HIGHLY RECOMMEND DOING BUSINESS WITH THEM.
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October 2023 by Mary Goure
Everyone was super friendly and found the most beautiful ring that I purchased at an incredible low price. And the sizing fee is a great deal also. Definitely recommend this store.
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August 2023 by Elizabeth Goad
Was able to find a childhood game that i've been searching for FOREVER. They have a bunch of cool stuff for fellow hobbyists! James was super friendly and made the checkout process easy. Will definitely be back.
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August 2023 by Roberta James
A great fun place to shop! They have a very large assortment of everything. They have jewelry at all price levels. Also high-end handbags such as Louis Vuitton and Gucci. The location is very clean and the sales staff is very congenial. The store is in a great location.
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July 2023 by Kimberly simar
Great service from Linus. Helped us set up our brand new PS4 Pro, big smiles and awesome people at Capital Pawn! Thank you Mr. Linus, you're the best!
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July 2023 by Jarvis Perez
Capital pawn is a Great place if your looking for name brand high end items at a lower cost and good quality. Thanks James for taking care of us you made the sale!
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July 2023 by Desiray Scott
This place is full of such great folks! James provides a very fair shake, Cameron is super attentive, Ali has a smile for everyone who walks in, and Chachi is on top of things! Such a great crew. And the items for sale are GORGEOUS.
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July 2023 by Sierra D
Huge thank you to James and Cameron for helping me out today. They both have mastered the art of being super attentive without being pushy at all.Capital Pawn is definitely worth checking out. They have a great selection of quality items. Almost everything they has there looked to be in great condition.
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July 2023 by Brandle McShanser
I had heard good things from my friend, but I didn’t believe them until I went there to see for myself. Capital Pawn is one of the friendliest most helpful spots in town for guns, tools, instruments, and jewelry. James in particular embodies the homely small town spirit. He’s kind and attentive and deals fairly with you as a customer which is rare in the world and especially the world of pawn shops. He gave me great advice in a professional manner and took time to explain the more tech ical aspects of my options for purchase. I left feeling better informed and well understood. I cannot recommend Capital Pawn or James well enough. A+ I will definitely be coming here agin.After yet more experience here I wanted to say that Carlos was also incredibly friendly and professional. I got an incredibly fair deal from him which I have never felt trading stuff in at a Pawn Shop. I’m extremely satisfied with my experience, and, as I said above, will be returning to this location.
