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October 2023 by Traveling Traveler
I cannot say enough about these guys and this shop. I am from put of state and hit a deer out of town and NEEDED to find someone honest. I read a few reviews and started calling around. On the phone I could tell his honesty and sincerity. He didn't have a spot for a few days but if I got it in he'd take a look as much as he could through the day. It didn't take too long to really assess my situation and they helped me out with all I needed without over charging at all or even give a hint of trying to take advantage. It was the opposite. I felt so taken care of like I was family. I highly highly recommend this shop!!!!
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October 2023 by curt schmidt
Big Thank you to Shawn & Crew for getting the repairs to my 2011 Camry done in a timely manner and always helpful with my many questions!Services: General repairs & maintenance
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August 2023 by ocelotheart
They were booked out too far for what I needed done but referred me to someone who did a great job
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July 2023 by Jim Gulley
Carlsons has been my go to place since moving to the area. Quality work and fair, honest prices keep me coming back.
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August 2022 by Stacey Orchard
Called yesterday for quote to replace power steering pump etc al due to leak. Was told it was rarely the pump, but most likely the hose. The owner offered to take a look. Went in this morning and he said it was indeed the hose and could have it done in a couple of hours. They drove me home and picked me up when truck was ready. I appreciated their honesty by not having me change out the whole system, they were courteous, professional and finished right on time. I also appreciate how they could fit me right in. But the best part was not having to wait in the heat! The drive home and pick up was superior service not offered by any other shop that I have been to. Price was very reasonable and was actually less than the quote! Will be using them again!!!
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March 2022 by Susan Palmer
Couldn't ask for better service. Literally had vehicle towed out of Power Kia because they had the vehicle for 21/2 weeks before coming to a conclusion of problem and then wanted $2000 more than Carlson and in the end could not even get what the car needed. Carlson's treated us AWESOME AND had the car on the road within a few days. Keep in mind we had purchased 11 vehicle's from Power Kia in last 5 years and they know these are for commercial use ( costs us approx. $380 a day down time and 2 drivers making 0 paycheck). Would DEFINITELY RECOMMEND CARLSON
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January 2022 by ned jeter
Wow, this man Shawn Carlson is the reason I still have faith in people. He goes over and above the call of duty to give the customer great service and a fantastic demeanor. I will be a customer for life!
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December 2021 by David Poulin
I have used this car replaced for my entire family's car repairs for the last 10 years or even more. I have never felt overcharged. I've referred many friends and family. This is a good company.
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November 2021 by Jasson Ray
This place is the best place to take your vehicle.casey is awsome and one hell of a mechanic.and they don't break the bank thanks Casey and Sean.
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October 2021 by Austin Hass
Truly refreshing! These guys are still your honest back home mechanic's. I called here after traveling 3.5hrs away from home, only to start hearing grinding noises when I got to Salem. These guys were heading to lunch in 5 mins, yet cared enough they got me on a lift and went to work. He had me back on the road in no time, and wouldn't even take a payment. Salem is truly lucky to have these guys in their back yard!! Thank you again guys for helping me out and getting me home safely!
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April 2021 by Stephanie Dunn
I have been very happy with our service here. We bought a new to us car and it has been in the shop 3 times in a year. Ugh! But at Carlsons they have been nothing but amazing, fast working and I feel on our side helping with the darn warranty place. We have had such bad luck with our car, I am just so happy to have found this shop. Thank you, thank you!!!
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April 2021 by Red Cossack
Great friendly service everyone I come by. Always recommend Carlson's!!!
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April 2021 by steve Griffin
Fast and professional
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October 2020 by Cheri Mendenhall
He called me and was up front costs. He got my car done quickly and efficiently. L
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August 2020 by Mariah Sage
I was just there for a diagnostic, but they were very informative and quick. Very friendly. Thank you.
