-
March 2024 by Daniel A.
Samples as far as the eye can see.... Tip: try and go during the week before they close, less lines and not the weekend crowd. You know what to expect from Costco, great deals, lines, samples, samples and samples. Muffins to be shared with coworkers or just enough for a long work trip. They have aisle and aisle of deals whether you want food or clothes. Good luck trying not to spend over $100 on each trip. I spent $40 (will power).
-
March 2024 by Joe M.
We've been a member for a number of years and shop there about once or twice a month for groceries and pharmaceuticals. But go there weekly and when traveling for our fuel. Our experience is they are always cheaper than all other filling stations and if they are convenient to where I am they are our go to fueling stop.
-
January 2024 by Stewart B.
Probably the WORST experiences that I have had at a tire store in my life. We had been buying our tires at Costco in Salem. I am sorry to say that the customer service that we received was terrible. On top of that, we had a tire that was supposed to be replaced under warranty due to side wall damage. We picked up the car and I did not notice it until a few weeks later that the SAME tire with a cut in the side wall was STILL on the car. We paid the pro-rated difference on the tire as well. Unbelievable. We were so busy dealing with things going on in our lives (my wife on chemotherapy) that I never went back and confronted them. My experience with their staff is that they acted like they were doing customers a favor by them being there. No smiles. They acted like me and others in the waiting area were invisible. We were just ignored. Then, when we needed help, they acted like we were taking advantage of the warranty. Oh well.... We're NEVER going back to Costco. Oh yeah. If you want a tire store that has AMAZING customer service and great prices, go to Discount Tire on Lancaster. I guarantee you that when you walk in the door that you will see what I mean. They're AWESOME!
-
November 2023 by Kelly G.
Courteous and informative service. Lines a bit long waiting
-
November 2023 by Debbie M.
Every time one of my doctors calls in a new prescription, it seems they have to order it and it takes a day or day and a half to get the medicine in. It is very frustrating as I switched to this pharmacy to save time. It doesn't seem to be happening with new prescriptions. This has happened to the last 2 or 3. I now have a local infection in my ear and am 3 weeks out from a full knee replacement. This is not ok to have to wait over a day for the medication. I thought pharmacies carried most medications.
-
October 2023 by Raven E.
My significant other and I went to grab a few things last weekend and it was a nightmare. I have never felt so harassed at a Costco. They checked our cards (both have a membership, same account) 6 freaking times! 1. When we arrived (normal) 2. When we got in line to checkout 3. When we got closer to the self check out. 4. At the self check out itself (normal) 5. By the self check out attendant person. 6. By the people at the door checking receipts. And then had our receipt checked twice for a total of 8 items that were under $100. The employees give zero customer service. After having a membership for 20 plus years I am now contemplating not renewing next year.
-
October 2023 by Joshua Limed
Great, friendly, quick customer service. Pharmacist really takes the time to make sure you're informed.
-
October 2023 by Ashish P.
If you thought Airport checkins and TSA is a pain, try Salem Costco! Costco used to the place to shop, respectful and happy employees. Not any more. Card is checked 3 times at least and then receipt verified twice. Disrespectful, condescending and a waste of customer and employee time. Costco Salem is no longer customer friendly; rude is a better term to describe it. Will take my business and personal shopping elsewhere. No value can replace respect. If this is corporate direction, then there is only one direction Costco is headed!
-
September 2023 by Amy Cutter
I called to checked if they had a medication in stock, was told it was an over the counter medication. Asked if she could check so my insurance could pay. She then stated most insurance do not cover the cost. Ok great but but next time lose the attitude and do your job and check
-
September 2023 by John Chavez
Best experience with pharmacy! They are very professional and kind. The Pharmacist consult I received was very informative.I have jumped around from pharmacy to pharmacy, and I am pleased to say that I am sticking with Costco.
-
September 2023 by Ed W.
This place is getting worse and worse all the time. I've seen it for the last 8 months how employees are just flat rude and disrespectful. It's certainly not the Costco that I've grown to love. Now the latest is there's no more gas station attendants. It's all self-serve and what a cluster. There's literally total chaos and it takes an hour to get fuel now. I will never buy fuel there again and I hope this hurts their bottom line all the way around. Their CEO needs to regroup on what their core values are because it doesn't really seem like they care about the members anymore.
-
August 2023 by Jill F.
I understand that the State of Oregon is now allowing us to pump our own gas, but to just stop staffing your gas stations without advance notice, and I mean 30-45 days notice, is very disappointing. Your Costco card scanners on the pump are not operational and no instruction is present to show where to scan your card or how to orient it to be read correctly. And if I am doing the work that your staff used to do, then I expect to pay less at your pumps. You need to do better!
-
July 2023 by brandon standish
great prices without insurance
-
July 2023 by Vicki Contreras
Nice pharmacy, good prices. Not a long wait.
-
July 2023 by Holly Beggs
Was better before they moved locations to Battle Creek. Consistently having problems with new staff not getting my medications corrects and blaming my drs office. They do however make an effort which is more than I can say about some places.