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February 2024 by Angelina C.
Came for the workout and stayed for the massage chair. The updates to this location are, in a word, amazing. I could have spent the day here. My beginning was. Quick stop to the lobby area to check some emails (ok ok my insta page) and sip on my coffee (fine..:I slurped up a $6.50 energy drink). After a small warm up in their group ex room I moved over to the bikes for a solo trek through podcasts, more Instagram and some pedaling. My MyZone kept me in check as my progress was projected on the tv screens so I had to show up for this workout. Some sauna and massage chair to dig into those tight spots and wind down the afternoon and this is one happy lady!
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December 2023 by Danny Lewitzke
Something is always broken. Steam room and hot tub now. Said its a “Supply Chain Issue”. Had guests on two different occasions. First night the young lady was super helpful and friendly. Second time a younger male not so much. When leaving and older guy stopped my guest in a cold manner and said he needed to sign a form. My guest explained that he already did and upon further investigation the staff member discovered he was wrong. Slightly embarrassing and he should have collected the correct information before he came at them like that. Needs to be better training of staff apparently, especially on guest policies so that when questions arise they don’t respond with “uggghhhhh”
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October 2023 by p s
They have a great concept but know one answers the phone to answer questions.
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September 2023 by Geka Gik
I went in once for $10, and then the managers asked me to buy a membership, I don’t need it, I rarely go. I have never seen worse service. I give one star
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September 2023 by Yevhen Hyzhuk
I came for the first time for 10 dollars to try to stretch my sore back, friends advised me to have a hot jacuzzi, in fact it turned out to be a cold jacuzzi, well, I think next time I come they will repair the jacuzzi, the second time they didn’t let me in at all, buy a subscription - I don’t need it, I I rarely thought about going 2-4 times a month...
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September 2023 by Daniel Villa
For being one of the pricier gyms in the area, the service and equipment falls fairly short In this Courthouse location. Several malfunctioning equipment, old and egged basketballs and service to match.
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July 2023 by None Your
Wonderful experience. Nice, clean facilities. Friendly and knowledgeable staff. Would recommend. And they are waiving the sign up fee this month (July, 2023) so, I would go if you want to workout or hit the spa(jacuzzi),sauna or pool. They offer classes also in various fitness activities.
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July 2023 by Daisy Sierra
I've been hesitant to write a review as I've been a member for over a year and a half.Extensive amount of parking space available even during busy hours. At night it's well lit & my personal favorite because it helps me feel safe when I walk to my car aloneAfter the remodel, I regularly see staff cleaning the facility. There's always an abundance of small towels to wipe down machines along with numerous spray bottles.Weight area- I enjoy the set up. It can be kinda inconvenient when they have a class going on in the turf area next door. I only say this because there's no other area to sit and stretch during construction. I read a review that said something along the lines of the class only being 4 people &they take up the whole room...which is kind of true. Multiple times I've had trainers notify me there will be a class going on shortly, kicking me out 15 minutes til the hour. I'm not trying to minimize their group effort at all. By all means get your groove on. But like, can't I just use the little corner to stretch. It'll only take 7 minutes and then I'm out!Construction- The biggest inconvenience/upset is how long it's taking for the locker rooms to be up & running during their remodel. Their "temporary changing room" is substandard. With the price I'm paying I'd like to be able to utilize the locker room & showers. The main reason I renewed my membership with Courthouse is how convenient the location is for me. So if I want to use the sauna or another amenity that is unavailable during construction my next closest choice is dealing with traffic on the West Salem bridge towards their Edgewater location, Keizer, BattleCreek or South River Road. See my dilemma? I already have a hard time mustering up the courage to step foot in the gym, now I gotta go the extra miles to another spot.Premium membership- maybe I'm not getting my full bang for my buck & need to talk to staff to console me on current classes/activities. I also don't feel comfortable asking whoever is at the front desk as I'll explain later. My biggest let down is their rule that only your guest can visit 5 times out of the calendar year. To my understanding I can have as many different guests...they can only come 5 times. As stated earlier, I'm timid to enter the gym so having a friend/family come along with eases how anxious I can get. For that reason, I don't believe my premium membership is worth it if they are limiting the amount of visits my guest can enter. My guest(s) are the primary reason I upgraded to a premium membership.My biggest con of this facility is how unwelcoming some staff can be. Keyword: SOME. I've been greeted by the elderly staff who wave or smile as they walk by when closing time is near. They are the sweetest. Younger staff often give their welcome and goodbyes. However twice already by different caucasian workers I had a not so pleasant encounter at the front desk while I am trying to check in my guest. One might've been a trainer, so I'll get started with him. When I entered there was 4 employees behind the front desk. 3/4 were occupied with other members on the computer. Once I scanned my barcode I stood there waiting to make eye contact with someone to check in my guest. The one employee that was not busy, casually drinking his water, avoiding eye contact for a hot minute finally looked my way& said "What do you guys need" incredibly bothered. There I am standing with my indigenous guest flabbergasted, I respond that I needed to check in my guest. Perhaps the trainer needs to be trained on customer service. A similar issue occurred while trying to check in a different ethnic guest. The white woman received the name of my hispanic guest and automatically said “You only have 2 visits left” My sister stated she had only been here one other time. Someone else stepped in &said it must've been a double click from the first day. The first worker didn’t apologize for misreading
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July 2023 by Sophie Grunge
[Response: Okay, Drew, I didn't know I could still use the spin bikes even when a class is in session. Good to know! 5 stars for me then.] It is not a bad place. I think it's $65/month for access to all locations and every location has a pool, sauna, steam room, and jacuzzi with locker rooms. $5/month for a personal locker. $30/month to use the kid's place for 2 hours max per day. The Keizer and West location have outdoor pools where the kids swim in a lot. They have Kickboxing, Yoga, Jui Jitsu, Spin classes, and personal trainers.I give this place 4 stars mainly because I think the Cycling Bikes there should be some outside of the spin classes because when I'm off work classes are always in session during the times I want to use the cycling bikes. There is also a $5/month fee to use my credit card instead of my banking account which isn't too big of a deal to me, since I read reviews of them not wanting to cancel accounts. These Courthouse Club Fitness places seem okay so far and I'm able to keep to myself without anyone bothering me, which is really what I like in a gym is to be left alone to relax then leave. LOL.
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June 2023 by Joe Kupris
It's a good fitness club, and I like the fact that it's clean and kept up well.
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March 2023 by Brizna G.
I signed a contract with them for their highest rate and they notified me two weeks in advance that it was going to be increasing - even though I had a contract and they gave very little notice.They said that I can pause my account but they are actually charging half of the monthly fee to pause it and if the day passed you can't pause it for the current month. The pool and most of the gym is closed off most of the time.It's impossible to get out of the contract, they aren't flexible or understanding and if you want to get out for any reason they basically charge you the cost of the contract.
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February 2023 by Justin W.
We love our memberships to Courthouse fitness club. Our first time at Lancaster location - it’s currently getting a $4.5 million dollar remodel so a lot seemed off limits - the pool and hot tub for sure was not available to enjoy yet we enjoyed the open court for my son and I to play basketball - he kept dunking on me!
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January 2023 by Sondelyn Laughlin
The staff and trainers genuinely care about you, your workout and health. Group classes are fun! If I miss a class people notice. I have gained more than strength here. I have gained friends.
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December 2022 by Crystal james
There is tons of wonderful people, and stuff to do. I would call it my second home.
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December 2022 by Christian Apling
One of the workers is over dramatically talking about me and threatened to put a note on my account because someone let me have a remote for a massage chair
