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November 2023 by Susan Orlebeke
It's amazing what you can find, especially if you are looking to save a few dollars!!
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November 2023 by Molly D.
One star is generous after the experience I had at this store today. If I could give zero stars I would. I went in this morning to buy some balloons for a friends birthday. I went over and was looking at the options and waited for awhile for an employee to come help me. Two of the employees were busy helping other customers so I understood why they weren't able to help me, but there was a third employee (an older lady) who was standing around doing nothing. After awhile, I had to have my friend go ask her if she could come help us blow up a balloon. Keep in mind we were very respectful and polite. The employee was an absolute grinch! She got mad at us for looking around at the balloons and told us that we needed to go get in line and pay for them before we could pick them out. That didn't make any sense to me! How am I supposed to pay for something when I don't know what kind/how many I'm getting? I didn't want to be rude so I just listened to what she told me to do and I started walking over to get in the line. That's when she yelled at me to stop and put her finger up in my face! It was so unbelievably rude I was shocked. I was so confused because she was the one who had just told me to go get in the line in the first place. Finally I paid for the balloons (that weren't even blown up yet) and I told her which ones I wanted. She said they were out of that kind. That would've been good to know before I paid for it! I just picked a different style and she went to blow it up and started yelling at everyone that they were out of helium... they weren't. She just didn't know what she was doing and decided to take it out on all of her coworkers instead. I feel awful for the people who have to work with her every day because she seems miserable and unfortunately she takes out her anger on her customers and her coworkers!
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October 2023 by Cynthia Volland-Nelson
The store gad so much product on the floor. I was embarrassed for them.Lancaster North store, yikes
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July 2023 by Zoe Miller
ZERO STARS!!! I shop here on a regular if not daily basis because its close to my home. I have brought my dog here over 50 times he is my 7 year olds service dog he is to alert us when my son is seizing or in danger as he has disabilities,my dogs vest clearly says service animal do not approach. While in line another customer approaches my sons dog and it startled him, he barked a few times, After that the manager Sean got on the intercom and stated only service animals. Regardless of the fact that he is a CERTIFIED service animal, that we have every right to be there and the customer that approached him was in the wrong by disregarding his vest I had him taken outside problem solved I thought but the manager continues to berate myself, the dollar,store and other customers. Unnecessary....
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July 2023 by Tatiana Mortimer
The "manager" of this establishment needs a crash course on proper customer service. He has constantly been a j*** to employees and customers alike. This store is a mess, at times there has been an unidentifiable spill that went uncleaned. Disgusting. I accidentally had spilled my coffee and went to ask for a napkin or something and was told to buy some that isn't right is it?
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July 2023 by L
Very disorganized, many empty shelves, cranky staff. I asked where to find pet items and was told "in the back".
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April 2023 by Ariadne Cuello
Love it awesome prices for good deals would recommend a lot. Some stuff does break and it isn't all high quality but I think it's all worth the price.
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April 2023 by Jeff and Robin Koupal
Horrible manager.Tried to argue with me because something fell over , he has trash and boxes everywhere stuff impeding the aisles and is not up to code but he tries to tell me "it's the customer's fault it looks like this."He did not listen at all .total health hazard not ADA compliant at all !!Needs to clean this place. It smells awful in here.This place is a poorly managed hell hole andthey bully customers.It's the worst dollar tree I've ever seen .
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April 2023 by Kelly Hronek
Went late and shelves were half empty and freight was everywhere. The only cashier was texting while he was ringing me up, and started bagging my items even though I handed him a bag to put my things in. Pushed my bag aside to finish his text.
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March 2023 by Sara Howe
The so called manager SEAN, should be so ashamed of how he runs his checkout line. While being on the phone he will ask if your phone conversation is more important than being checked out. Then refuse to serve you if you are appalled at his behavior. Not one but three customers walked out due to his atrocious behavior. Corporate if you are looking at these reviews you should seriously consider looking into this store.
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March 2023 by Jando S.
I've been to so many dysfunctional Dollar Trees that this one along Lancaster Ave seems fairly normal by comparison. Sure it's a little disheveled and the service is a little suspect, but I've managed to walk out of here each time with what I needed. One's mileage will always vary, so I'm aware I've been lucky. (#1) I've managed to do well with holiday party favors, school / office supplies, and gift wrapping paper. I would avoid the frozen foods, generic cleaning supplies, and the snack aisle if at all possible. The balloon area is clutch for balloons, despite the obvious helium shortage. Parking has also been extremely easy for me. Even though it is a busy location along Lancaster, I've still never seen that many people here all at once. There are some funny characters that come in from time to time, but that is all too typical for a regular Dollar Tree experience. ___________ (#1) No one ever says this. Especially when referencing Dollar Tree.
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February 2023 by Leslie Clausen
My cashier was wonderful.Having the manager be rude and say things she shouldn’t be to her one cashier working hard on the floor in front of a line of customers was a huge negative. Do better!
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December 2022 by Holly P.
This is by far the dirtiest, sketchiest Dollar Tree in town. I purposely drive to ones further across town to avoid it. I love Dollar Tree in general but I wish this one was better stocked. It is almost always a mess, and the employees do not seem happy to be there. There are always stacks and pallets of boxes in the middle of the aisles.
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November 2022 by Mike Lent
I haven't been to a Dollar Tree in well over a year now. Went in there tonight & found all kinds of things that'll be useful around the house tho. & some munchies too. & for those of us that have wondered where the F the RAMEN "ramen" noodles have disappeared to, I found them!
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November 2022 by Brett Downes
While the store itself has some good values, they're very understaffed and generally only have one lane open, for the past several months. When I come in here, there's a line halfway down the store, we generally have to tell a kid to stand in line while we go around and shop