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November 2025 by M P
We go to the door at 750, it says they close at 8pm. Enough time for a quick check for what we were looking for. The loss prevention guy says we close in 5min, I say 10min. Then he rudely says no 5min. He said it again, just to being a jerk. Sorry you hate your job, not my problem. Guess that store doesn’t need any business.
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September 2025 by Michele R.
Intolerably loud and obnoxious music. Had to leave.
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August 2025 by Deb C
Initial customer service was ok. Bought a black pair of converse that my daughter needed for a dance camp. She wore them 3 days for that and a couple (2-3) times after that since they were going to be school shoes. We've owned the shoes less than 1 month. The metal eyelet at the base of the tongue came unattached. We went to talk to them with the box and the receipt. They wouldn't even look at them because they were worn, nor would they look at the receipt. Their solution was for me to donate the basically new pair of shoes for a discount on another pair. Such a disappointment that they don't have a process for defective shoes. Not sure how else the eyelet would not stay where the lace goes through. Other shoe places in the same parking lot. Won't be going there again.
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August 2025 by Sarina Rodriguez
The staff was really nice and I was offered help in finding desired products within a few minutes of entering. They had a clean bathroom too.
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May 2025 by Tim Bates
Went there with my wife to get her a. Pair of shoes for her first mothers day with our new baby girl in the world. I told her get any pair she wanted....and I lucked out because the ones she wanted were on clearance haha.
But real talk they had a ton of sweet shoes with a ton of brands. I fancy Nikes, and I almost ended up buying myself a pair too.
Super helpful staff, even the security gentleman when we walked in was helpful. I hadn't been to a brick and mortar shoe store in quite some time, and I will return here in the future for shoe needs.
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May 2025 by Nancy Jane
I wear a size 11 and I have an odd shaped foot I found several pairs of shoes here that we're comfortable they have a clearance section in the back I'm going to have to go in again keep trying on shoes I bought two pairs of America and I love them both
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May 2025 by cheryl wisneski
Found exactly what I wanted and more!
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March 2025 by V Roberts
Great staff, great selection. Found what we were looking for at a good price
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November 2024 by Meg
Every time I go there the employees are always so rude! They are not helpful and act like they hate being there. The girl working today had such attitude. I wanted to use a coupon and she didn’t offer me any help. Will not be returning.
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October 2024 by Itzayana Hernandez Arellano (PIZZA)
Good deals, and great shoes, me personally I have a really tough time picking shoes because they sometimes really hurt my ankles to the point where it's too painful to run, but at DSW it's super easy to find shoes that don't hurt my ankles and are stylish at great prices! My favorite store of them all to find shoes at.
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June 2024 by Kaitlyn Curtis
I just wanted to give a quick shoutout to the two girls working yesterday afternoon (Around 3-4PM, 5/11/24). Many of us were waiting in line for a while, and some people were getting impatient. I’m not mad about the line at all, that’s what happens on a Saturday. These 2 women started complaining very loudly about it and just about how “no one wants to work anymore” and blaming younger generations for what is wrong with the world. I think it’s safe to say that this was something not really under their control, so these employees should not be getting blamed. I could tell these girls were getting overwhelmed, I have been in their position, so I would have been too. They handled it all with grace and were still just trying to help everyone with their individual needs. They were the only 2 people working at the time, not including security. I could go on and on, and I wish I knew their names, but I hope they know that they are doing an amazing job and that you guys know what great staff you have.
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April 2024 by Aurora Ann
Customer service is top tier. I really like the variety of shoes at this store.
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February 2024 by Tami A
Great customer service. A lot of inventory on so many brands of shoes. I was shocked.Walked out w a new pair of shoes
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February 2024 by T “Just Me” A
Great customer service. A lot of inventory on so many brands of shoes. I was shocked.
Walked out w a new pair of shoes
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November 2023 by Kathy Peterson
Tons of shoes. Wide selection.