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March 2024 by Natalie NGC
Was my first time going there excellent customer service !! Makes you feel welcomed right away. Very caring people , quick and affordable service! Jose was amazing with us and did an excellent job !
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February 2024 by Tim Shady541
The best service in town I appreciate y'all for fixing my ride up ?
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December 2023 by Barbara Hort
My friend and I were about to drive from Salem to Portland on a rainy Sunday evening, when our Cadillac began making a strange flapping noise, somewhere under the car. It was almost 6 PM, and we couldn’t think of what to do, but we were hesitant to make the drive in the rain without investigating. I searched on Google for someplace that offered some kind of automotive service at that hour on a Sunday night, and there was Enterprise Instant Oil Change, right near the Interstate 5 in Salem! We pulled into their service bay and explained what we were hearing. The service techs (Tyson and Dan) immediately went down and looked underneath the car. They discovered that the “skip plate” over the transmission had come loose, and they offered to make a temporary fix that could be permanently fixed by Cadillac the next day. We happily accepted, and when we tried to pay them, they declined, saying that they were just happy to help, knowing that we would now have a safe and worry-free trip up to Portland on a rainy night. I think this was remarkable service, and the only way that I can repay them is to post this review. What a wonderful business. I only wish we lived in Salem so I could patronize it more often!
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November 2023 by Bri Beach
Excellent service. Very friendly staff. I was in and out in a few minutes. Didn't have to get out of the car and the gave us water bottles. Definitely coming back.
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November 2023 by Dennis Woosley
They have changed sense I started using them. At first they were great but the last time I used them I didn't make it out of the parking lot before my car broke down. Turns out they pulled a bunch of wires loose getting to my air filter. Then just this weekend my girlfriend left after an oil change and her tire went flat. Stopped at Les Schwab and turns out the air stem was broke off. Enough is enough I will never use this place again.Service: Oil change
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October 2023 by Summer Sams
Came here with a Groupon and the staff was beyond friendly. You stay in your car for service so you can see everything their doing and they were communicating with me through the whole process explaining which parts may need to be looked at and why. They visually showed me and explained to me what needs to be serviced. Overall a great experience and I felt like I could really trust them. Usually I hate going to auto shops because I feel like I’m being upsold but I appreciate how here they took the time to explain the charges and let me decide what gets done now as well as giving me a print out of services and prices that I may need in the future instead of making me feel like I need to do it all right away.
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October 2023 by Angelique Daley
Great service and great staff! I got helped by a young man named kaleb and he was extremely helpful and understanding. I had no idea what I was talking about and he still didn’t make me feel stupid! Which is very rare at these places. I’m definitely coming back soon.
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October 2023 by tasha mello
Thee absolute best place to take your vehicle!All the guys there are so kind, helpful and very communicative!I've Never had a negative experience there and will continue to keep visiting(when needed ?)Services: Transmission
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August 2023 by Reyes Alcazar
Reynaldo & Carlos were really nice and informative. Came in for an oil change deal I found through Groupon but the service will keep me coming back. I appreciated their friendliness and he wasn’t pushy at all when offering additional services. Thank you!Service: Oil change
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August 2023 by Kailey VanOcker
I love going to Enterprise to get my car taken care of. I’ve had different services on my car, and every time the employees do a wonderful job. The customer service is great, the work is solid, and every time I leave I feel confident that my car is leaving the shop in an improved state.
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August 2023 by Scott Wilkerson
I gave them 5 stars only because I can't give more. They are very professional and efficient with "old school" customer service.
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August 2023 by alana rodriguez
Luis ,Jamie and Xavier. Are great thank you for taking care of my peace of mind and explained everything very well. I highly recommend to get an oil change or anything else you need for your car. Thanks again gentleman. Great customer service
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July 2023 by Casa Upholstery Cleaning
Disappointed with their service. I’ve gotten plenty of full synthetic oil changes since they opened back in June 2019. Every time you get a full synthetic oil change, recommended is 5,000 - 7000 miles for an oil change. They’ve even told me that it can be pushed as far as 10,000 miles. I went it today and got told I had to PAY for an oil change with the oil is clear and no signs of burnt oil. All I wanted was a top off on the car’s oil, like I was told I can come in whenever to get a top off. Alonso and Reynaldo lost my business. I got a free oil top off from Firestone.
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July 2023 by Samantha Blomberg
This is my number one place to go!! They always make you feel comfortable, they have amazing attitudes, they're very knowledgeable and know what they're doing! Jose is amazing! Keep up the amazing work!!
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July 2023 by Ziming Liao
I had a check engine light come on and I was recommended to change the water pump. I asked multiple times to only put the best part regardless of cost. The water pump was then replaced by ENTERPRISE instant oil change. He turned off the check engine light for me. As I drove off after a few miles my check engine light came back on. I took my vehicle back to Enterprise instant oil change and asked them to take a look. They then claimed that I must have a coolant leak someplace. After going back and forth with the mechanic I had a feeling that they did not use quality part for the water pump they replaced. I then made a bet with the mechanic. if I go and purchase a new water pump from Chevy and it was replaced the check engine light would turn off and if not I would then compensate Enterprise instant oil change for the additional labor. What do you know, after being replaced with a factory part my check engine light no longer came on. It's been a month and still no issues. Let them stick to oil changes anything beyond that is out of their scope of knowledge.
