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October 2025 by jennlovedby Christ
What a GREAT first experience I had today with this local shop! Zero wait time, and they were friendly, quick, knowledgeable, and thorough. I happened to have the necessary supplies on me (oil filter and oil) because a friend was going to do it for me but then couldn’t last second, so in desperation I googled cheap oil changes in Salem, and this place I’d never heard of was mentioned first! And they used my supplies and only charged $25 for the labor, even offering to change my air filter for free when he saw my newly-bought filter in my trunk.
And THEN I heard about their awesome mission (via Salem First Baptist) to be a second chance employer! So cool!
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July 2025 by Deborah Hendrick
Got right in. The guy was awesome.
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June 2025 by Barbara Tawney
This place is awesome! Always friendly and takes good care of my car. I forgot to post this last Christmas but I won a full car detail from them and they did an outstanding job. It was like I had a brand new car for a little while anyway, got a dog that’s pretty hard on the interior lol
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June 2025 by Lucia H
This is the only place I go to get my oil change. The staff there is always kind and polite and go the extra mile. I’ve never had a negative experience there and I will always recommend this place!
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January 2025 by Nicholas F.
Not only is First Lube Plus the most honest and the most customer friendly place to get maintenance done on your vehicle in Salem. First Lube Plus also gives back to the community by offering employment , instilling a strong work ethic and positive reinforcement to the one's that are on the right path to regaining control of their lives. I'd like to give a shout out to Shop Manager -Phillip Smith for seeing the potential in me and giving me the tools I needed to get back on My feet. 💯🫶 If you're not already a customer, we would like the opportunity to show you that you should be 👍Car fact; Motor Oil Life span
#Standard Oil 3000miles
#Synthetic Blend 6000miles
#Full Synthetic 7500miles
*Royal Purple Synthetic Oil
*VP Racing
*Mighty Automotive Parts
*Certified U-Haul
*Coolant Flush
*Transmission Flush
*Free Top Offs
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January 2025 by Beth
This is the one place I trust to get this service. They always inform me, don't upsell, and are so friendly. Also, cleanest ladies restroom I have ever experienced in a place like this. Pretty sure his name was Nick that helped this time. Wow!! So informative and helpful about things they don't even offer there to get checked out. Best place ever. Best staff ever.
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January 2025 by Hannah Lois Films
Great service! I didn’t need to wait long and they were courteous. I will always take my car here.
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January 2025 by Gordon turner
Nicholas did a great job providing friendly efficient service and listening to offer what I actually was in need of.
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January 2025 by Emily Donnellan
Great place! Special thanks to Nic who was very kind and solved the reason my car has been needing oil between changes. He looked at my car holistically and gave great recs. I'll be coming back here for my next service!
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October 2024 by Debbie Yerger
Won't go anywhere else.
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September 2024 by Daniel Shaha
Very nice experience. I will be back.
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July 2024 by Robert Woodford
These guys are great! Excellent customer service and they really know what they are doing. If you haven't been here to have your vehicle serviced, I definitely recommend this business.
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July 2024 by Joseph Sturzinger
Been coming here for my oil changes for year. Such better service than chain places like Jiffy Lube. I trust these guys to take care of my rig
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July 2024 by Noemy Escobar
This is the only place where I will go get my oil change. The staff always go above and beyond and are extremely kind and professional. I will always recommend this business 100/10!
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March 2024 by Jann Weitman
Great place! I went here when I was in the area. Very nice young man even gave me a discount! They will have my business from now on.
