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November 2023 by Hailey Salem
They are holding my check for DAYS!!!I just got a job after being let go and unemployed for over a month, so needless to say I was in a financial hardship. I finally got a check and deposited it through the ATM last night. I check my account this morning and nothing... my gas tank is on E and idk how I'm going to make it home from Tigard. I was talking to the Chat and they called this location (the one I deposited the check with.) This branch said they won't lift the hold and I won't have my money until tomorrow which is the day before Thanksgiving!!! I'm 100% closing this account!
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August 2023 by Karen C.
I hate this bank. Every time I try to order something, my debit card gets rejected because they ALWAYS have me on a fraud alert. When I call to complain I ALWAYS get a representative with a heavy accent and a cloying manner who treats me like I'm senile.
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November 2022 by Belinda Exner
Everytime I try to make a deposit at the ATM it is either out of service or doesn’t accept cash. They closed the one closest to home and work, so trying to go after work and not being able to deposit is frustrating. Then I went to the drive up and the sign was on but they came on screen telling me it wasn’t working. So much time wasted. For such a large company you would think they could get their services running properly for their customers.
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August 2022 by Miguel Rios
Terrible customer service from the start of cashing check.
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February 2022 by Brina White
The bank tells you one thing and then they tell you a different thing worst bank I've ever had and I will do with all my power to get all of everybody I know to switch Banks because this bank does scams
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February 2022 by Brina K Wells
they tell you one thing & then do another. They scam you
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October 2021 by KTN Nom3rcy
Some days is good some days it isn't- through the week (Monday-Friday)-there is always service from open to close time. Saturdays...they close 1 hour before they say they close. Don't follow what the web says about their close time. They closed at 12 (waited an hour and they really did till 1) the website said they were still open lmao
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December 2020 by Gabrielle Maurer
Went there to get some papers notarized. Apparently they can only notarize papers with a specific LINE on the paper or they can't help you. Bummer considered I had called first to ask for a notary. Just a heads up for anyone going there. The guy at the least gave me the address to a different place. Still extremely inconvenient.
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November 2020 by Veronica Hunter
My husband cashes his check here every week. He doesn't actually have an account with them but you wouldn't know it based off the service provided! Amazing...they even remember how he prefer his check to be cashed! Great job!
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November 2020 by Paul Frampton
I go to this Key Bank regularly to cash my check. The tellars are always friendly, always quick and have memorized what I bills I prefer my check in. I am always able to get a couple rolls of quarters and have never felt pressured to open an account. Gotta say great experience over all!...
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June 2020 by Ben
Terrible terrible bank. Go somewhere else
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April 2020 by dat
Do not get a mortgage here unless you are willing to do ALL the work by yourself. They will not be there to help you along the way, you will be the one organizing everything and reminding them of deadlines. Mortgage broker was very hard to get a hold of and was very slow to return calls. They also pressure you into using one of “their” real estate agents which is not good practice.
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December 2019 by Gabrielle Williamson
Went there to get some papers notarized. Apparently they can only notarize papers with a specific LINE on the paper or they can't help you. Bummer considered I had called first to ask for a notary. Just a heads up for anyone going there. The guy at the least gave me the address to a different place. Still extremely inconvenient.
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November 2019 by K Durham
My husband went in to open a checking account. The man he spoke to at the front counter was incredibly rude and had a major attitude issue. He was very unwilling to help or even be cordial in the slightest. He must hate his job, it was pretty obvious. He even threw my husbands ID back at him telling him it's almost expired (the new one is in the mail). Hopefully management reads this and corrects the poor customer service this guy provides.
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September 2019 by Carlos Martinez
OLD AND NOT UPDATED .