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March 2024 by stephanie casad
Kind and quick service. I love being able to pull up to a bay real quick and get my tires filled. Friendly staff and decent prices on services
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March 2024 by Danielle Berry
Rocky helped us he was very friendly helpful and knowledgeable...best visit yet
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March 2024 by Josh Deeney
Told my mom she needed new front brake calipers and the rotors turned. What they actually needed was a bleed and new pads, rotors were in great condition with no glazing or excess runout ( had someone check with a dial gauge ) and the calipers looked almost new, pads were worn evenly. Go to a real mechanic, there's several nearby.
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December 2023 by Nancy Reinhart Buenrostro
The bane of every traveler-the red tire pressure light goes on! You exit the freeway, stop at a gas station, and hope you can find a tire repair place open late on the day before Thanksgiving. We roll into Les Schwab, and there’s a guy out at our car looking at the tires before you can say Jumping Jehoshaphat. We explained we were almost at the end of a 1000 mile trip, and they checked all the tires, added air and took one off to soap it up and really give it a look. Les Schwab with that act of kindness just made a customer for life out of me!
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December 2023 by Mary Joe Walker
Quick and efficient road service. This business has always been top quality. In addition they are always willing to discuss or suggest what I can do myself. 5 stars
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December 2023 by Daniel Bower
Good service, except all Les Schwab employees use to greet you as you got out of your car and they don't do that anymore.
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November 2023 by Dallas Hudnall
Went it waited in line for 15 to get a guy to ask what I needed went out to my car and came back in and was rude and treated me like a wallet of money he was trying to get into I would not go here!!! Go to discount tires way better
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November 2023 by Sabrina Crisp
They always take care of me and my tire pressure needs. Thank you!!
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October 2023 by Bud Littleton
Excellent products and service. Had my tires rotated for free since I had bought the tires from Les Schwab. They also checked tire wear, air pressure, and alignment. Very pleasant people to work with.
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October 2023 by V Roberts
The staff was extremely friendly, no issues with the visit, My car indicated low tire pressure. The gentleman was right there filled the tires and informed me that a tire should be checked. I was going to run my errands, but took my car to Discount tire to be fixed, Discount Tires does only tires, no up sale
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July 2023 by Poissonniez Claire
Wow! Speedy and extremely economical fix of our flat tire. We live 60 miles away but it makes us want to come back here to purchase tires when the time comes. Thank you!
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June 2023 by Pizza G.
Safety is not a priority here.I went in to have new tires put on my car because I noticed some damage on them. After they looked at my tires further, I was told that the two on the right definitely needed to be replaced, but the other two were fine. However, there WAS a smaller gash on my front left tire, but I was assured that it was nothing to worry about and that they were going to move it to the back and put two new tires in the front.I got the car back and upon inspection, I was a bit worried that they had accidentally forgotten to switch the tires and had only replaced the front two. The tire on the back right looked exactly the same. It was pretty memorable, as it had a big ugly gash and marks all around it. I went back to ask them to inspect it, just for my peace of mind, and was told that the damage was not deep enough for it to cause concern and they had done exactly what they said they did. I was still a bit worried so I decided to get a second opinion at a different Les Schwab. I was pretty quickly told that they could see cords in the gash and the tire was not safe to drive on. The new worker told me that it'd be best if I went back to the other store and had them get my old tires out of the trash so they could correct the issue, since I was originally told that at least two of my tires were safe.Once I saw my old tires, it was pretty obvious to me that my suspicion was correct and they had accidentally just changed the front two tires. I looked at these tires everyday and I knew which was which. The manager that I spoke to was not understanding of anything I had to say. He immediately didn't believe me and said, "we don't have cameras here because my guys don't lie and they don't make mistakes." Which I find to be extremely concerning, because EVERYONE makes mistakes and that's completely okay.My problem wouldn't have ever existed if they had just told me, "We noticed that all three of your tires were unsafe and decided to keep the safest one. However, we recommend replacing that one as well." Instead, they had someone come check the tire that was still on my car, and they tried to tell me that it was perfectly fine and just surface damage. Why did I get a second opinion that is the complete opposite? It's genuinely disgusting to me that they omitted the truth to save themselves or are not competent enough to see that my tire had cords showing. Even if they were right, (which they weren't! I ended up getting a THIRD opinion, and they also told me that I should not be driving on the tire they kept) I was sent all around town trying to get the right information because they didn't update me on keeping my back tire instead of the front left one. They tried to just tell me the job was done exactly how they said it was, but even if what I was saying was true, "we kept the safe tire."The manager ended up calling the Lancaster Les Schwab that I went to for a second opinion. He was told exactly what I was told, that my tire was not okay to drive on. The other store actually ended up offering to give me a third tire for free. I didn't take them up on the offer, but I was appreciative that they were willing to fix a mistake they didn't even make.Overall, I'm just extremely disappointed in the service that I received. Either way, even without the mix up happening, they were going to let me drive on a bad tire. I was completely misinformed and put at risk because they were careless and not understanding of anything I had to say. Furthermore, I was not taken seriously at all until my mother showed up and the manager had to speak to somebody his own age. I was completely dismissed before this, and he even had to apologize to me for how he was "speaking out of emotion." His demeanor completely changed when he made that phone call to the other store, because my story was being validated by somebody that he actually had an ounce of respect for. This was a whole ordeal when it should've just been a routine tire inspe
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June 2023 by Nathan Maxwell
Jamie was incredibly helpful, as well as a number of other individuals (thanks to Dalton and Jr. especially). I've taken my car in more times that I'd like in the past few weeks, and I am always treated with kindness - and efficiency!
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June 2023 by Tatiana L.
Shane was a very helpful service employee and I just want to give him a shoutout for helping me out with acquiring information about my hybrid battery. Good service deserves to be acknowledged. Thank you again!
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June 2023 by Alma Gallardo
Took my car in for a pre trip inspection and when I left my car felt like something was loose and was making loud sounds. I took it back because I thought maybe they left something loose and turns out all four struts are leaking and need to be replaced and costs $1200! Regret going in my car was good before taking it in.
