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December 2024 by Raymond Schroeder
They closed the doors earlier then posted smh
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December 2024 by MW
Zarian needs a raise dude is awesome and even gave us lollipops
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October 2024 by Sarah M (Sarah)
I don't usually have to ask my bank for anything but recently I lost my card and I just moved out of the area, it takes 2 weeks just to get the replacement and I'm stuck without funds until then, scary to hope my gas will last the 2 weeks till I get it, def don't have enough to travel all the way out to a branch. One after hours rep told me they could rush me a card, I remember doing that for people when I used to work at a bank, but MAPS wants a freaking 30 dollar fee for it. I thought I could keep my bank while living outside the area but it's clear there's too many limitations, not enough splutuons, and I have to move banks now. 🙄
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July 2024 by Lacie Johnston
I hate going in to the bank and boy oh boy, this location is one of the reasons. Want to make a deposit inside at 11am on a Tuesday in the middle of the month with no upcoming holiday? Prepare to watch a single teller struggle through a line of people 15 deep. Depressing.
For a while I opted to make cash deposits at the drive-up atm. Even though the atm looks like a relic from the 90’s it did fine, but for the last year or so this dinosaur is incapable of accepting bills. You think a bank would want an atm to accept peoples’ cash without taking up a teller’s time, but not MAPScu on commercial st!
Every other MAPS location in Salem has updated, FUNCTIONING atms FROM THIS CENTURY. Figure it out!
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April 2024 by Danette Bernards
Maps is my community bank. They are not part of the large corporate banking groups, and that is important to me. The staff is friendly and efficient.
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February 2024 by Tristan Propst
Worst bank. Take your business somewhere else. I regret it.
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January 2024 by Nathan Herigstad
Currently locked out of account. ugh!!!!! Online process should in my opinion, allow me to update my new phone number.
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December 2023 by Shannon Campos
This company as a whole is the worst bank I've ever worked with. Their app is almost never accurate with how much money you have, everyone at both locations I've been to act like gods gift to man and treat you like you're a moron and it's impossible to activate new cards with them. They want you to call to activate the card but the people that you connect with tell you that they can't do it and won't tell you why and then tell you to call customer service. Why people use this bank I'll never know and I wouldn't use them either to be frank if I didn't have to.
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August 2023 by Kenneth Porter
Always a positive and friendly experience in this South Salem Maps Branch. I feel that each of the workers are there to eagerly help me in any of my banking needs. It's one of those experiences of feeling like I'm treated as an important person or a friend rather another number waiting to be served, as I have experienced in other banks. What a refreshing and pleasant place to keep and utilize my money. Thank you Maps for all you do and how you serve me and my needs. Ken
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August 2023 by David Rhoades
No matter what time of day even if it is busy I'm greeted with a smile the employee's are quick to help a person out exceptional
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August 2023 by Cheri Posedel
We love working with the staff at South Salem Credit Union. The tellers are super helpful and always friendly. The staff is helpful with questions we have and we appreciate their assistance. Keep up the good work South Salem Credit Union!!
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August 2023 by Elijah Priddy
Have nothing bad to say about coming here for deposits or issues with my account. The people that have helped me were kind and, especially in times where I needed all the help I could get, they were incredibly understanding. Glad to still be using this as my banking option.
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August 2023 by Rachael Harms
I have been a MaPS member since 1991 and have had excellent customer service all along the way. From car loans to fraud investigations, the team has always been helpful.
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August 2023 by Audrey Webster
Great branch location! They have a quiet but welcoming lobby, every service including lock boxes, and a great/easy drive way.
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August 2023 by Raimee Sluder
Everyone is so helpful and goes above and beyond for customer service. We came in 15 minutes to closing and she didn’t rush us out and even too her time to answer addition questions we had!
