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March 2024 by Camron D.
They fit me in on short notice & got the work done! The manager was friendly. They were busy!!
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March 2024 by Marvin Peden
Great experience. They were efficient, professional and took the time to explain the process. My windshield looks brand new. Highly recommended
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March 2024 by Jordan Sutton
I got a new windshield put in today.Ms glass on state street. The staff were friendly and efficient. They said 1 hour to 1 and a half hours, it took 30 minutes. I highly recommend MS Glass.
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March 2024 by Cindy Cruz
Friendly fast service very nice and helpful I will refer my friends
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March 2024 by Charlene Newman
very knowledgeable staff they went above and beyond to get my windshield replaced fast I definitely will be back
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March 2024 by Jason Petersen
Amazing Windshield Replacement Service!I recently had the pleasure of using MS Glass for a windshield replacement, and I couldn't be happier with the service I received.Scheduling an appointment was a breeze. The customer service representative was friendly and accommodating, and they were able to find a convenient time slot for me without any hassle.I highly recommend MS Glass. I wouldn't hesitate to use their services again in the future. ??
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March 2024 by Vernon Reck
Horrible experience!!! Please read!! First, I made an appointment for mobile install but they cancelled due to “broken windshield during delivery to their shop” by their supplier. So I rescheduled. They said they would be out by 10am. I had to call them at 12:30pm to follow up. The manager was irritated and through his staff under the bus while talking to me in the phone. The installers didn’t get there until 1:30pm. Installers made excuses why they were late blaming their boss for scheduling their route wrong. After install I paid over the phone with my credit card. When asked for confirmation number he said, “I’ll text you a picture with the receipt. When I got in my car 2 days later my rear view mirror was unglued hanging by wires. I called the office that day and they said they could squeeze me in the next morning. I showed up the next morning to a poorly established and unkempt building. The manager came out, looked at my mirror and said to his staff, is this one of the freebies? When his crew said “yes” he began complaining about his installers, and in particular, about his employee who installed my windshield and lack of desire to work or show up on time. The manager was swearing and was incredibly unprofessional, complaining about his crew and his boss. He glued the plastic clip to my windshield and said someone will be out to my home to finish the mirror install. I never got a call or visit. At that point the experience was so bad I didn’t feel continuing to follow up was necessary. I YouTubed how to install my mirror and called it good. Don’t go to these guys in Salem, Oregon!!! They are a joke!!!!
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March 2024 by Connie Rutledge
I had my windshield replaced at the MS Glass located in Salem OR. The windshield leaked allowing water into the cabin. This caused electrical damage to my car. MS Glass refused to warranty their work.
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February 2024 by Cristobal L.
Please beware , these guys make mistakes, then blame the vehicle. New vehicle, they replaced windshield, and it leaks. MS wants to take no responsibility, go anywhere but MS Glass.
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December 2023 by eli evanoff
Great same day service these guys did 3 very hard to find windows back to back and the windows look great and perfectly and professionally install I will be going back for all our auto glass needs!
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December 2023 by Krista Reynolds
Huge shout out to ms auto glass Jesse was super helpful to me!! Someone broke out my window the Tuesday before thanksgiving while I was at work I’m a single mom and was getting a lot of negative feedback when trying other places that I wouldn’t be able to get a window till Monday or Tuesday after thanksgiving I called ms auto glass Friday morning and he said be here at 1230 and it will be done by 230 and he was spot on!! I just wanna say thank you sooo much for helping a single mom with kids to get back on the road with a full time work schedule I could not have waited!!! You guys are amazing and I will definitely reach out if needed in the future!! Thank you sooo much!!! My window is beautiful now!!!
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November 2023 by Alonso Reyna
Excellent customer service and replacement of my windshield couldn’t have been faster! They stated it might take and hr and a half but I mentioned I was waiting for my vehicle and they nailed it out very quickly. Definitely would come back and recommend.
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November 2023 by Ryan William's 892
Needed a new windsheild for my semi called a few different places and MS Auto Glass beat everyone's price by almost half the cost. I talked with Justin at MS Auto Glass and he was able to get it installed in a very timely manner and he was awesome to work with. I know who I'll be calling the next time I need Glass replaced!
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November 2023 by Karen Kinzie
Truly grateful for MSGlass in Salem. I woke up to find my passenger car window had been smashed in and a bag stolen out of my car. My insurance recommended a glass service that could not fix it until Nov 6.I called MSGlass and they were able to get my car scheduled in the same day and out before 4 pm. The staff were professional, friendly, efficient and did an awesome job. Highly recommend MSGlass in Salem.Service: Auto side window replacement
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October 2023 by Jamie Mattison
Very prompt and kind. Cleaned the entire windshield after the chip was repaired. Low price great service and always speedy. We always take our vehicles to MS for repairs and have always been more than satisfied!Service: Auto windshield repair