OCCU | Oregon Community Credit Union

Credit Unions
Hours: OCCU | Oregon Community Credit Union is a member-owned, not-for-profit financial cooperative serving Oregon and Washington. As a credit union, it operates on the philosophy of people helping people, with profits reinvested into members and communities. This results in fewer fees, higher savings rates, lower loan rates, and excellent member service. The staff are often praised for their patience, understanding, and helpfulness, with specific mention of employees who go above and beyond to assist members during complicated situations and transactions. Members appreciate the calm atmosphere and quick service available at OCCU branches, especially for face-to-face interactions. Some reviews highlight the importance of knowledgeable and responsive staff, such as those in the HELOC department, and the positive impact of employees who handle errors and resolve issues efficiently. While there are occasional complaints about inexperienced tellers or service delays, many members recognize and thank staff members who provide exceptional service. Overall, OCCU is seen as a supportive and community-focused financial institution that values its members’ success and strives to deliver a positive banking experience.

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1. Salem, Oregon