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January 2024 by Elena lamphear
It is very small and easy to find the people are very friendly
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August 2023 by Brandon Mullen-Bagby
Great location, Quick service, nice building
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August 2023 by Shawn Madden
Waste of time
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December 2022 by Jane
Always great service
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August 2022 by Darian
Always great service
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May 2022 by Eddie & Haidee Herrera
(Translated by Google) This bank does not deserve even 1 star...it is a branch full of errors and poor customer service...It does not even have a direct number to the bank for customer service... calls are always referred to a call center which is very frustrating and unpleasant not being able to solve a transfer when there is enough money in the account but they do not allow you to use your own money ??? they have to authorize the transaction of money that is ours....but that doesn't exist at the time...so we can't use it.I do not recommend this bank or its other branches at all, they are all equally inefficient and mediocre. ?(Original)Este banco no merece ni 1 estrella..es una sucursal llena de errores y mal servicio al cliente..No cuenta nisiquiera con un numero directo al banco para el servicio al cliente ..siempre las llamadas son referidas a un centro de llamadas lo cual es muy frustrate y desagradable no poder solucionar una transferencia cuando hay suficiente dinero en la cuenta pero no te permiten usar tu propio dinero ??? ellos tienen que autorizar la transacción de un dinero que es nuestro ....pero que en esos momentos no existe...asi que no le podemos dar uso.No recomiendo para nada este banco ni sus otras sucursales todos son igual de ineficientes y mediocres. ?
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December 2021 by Brittany A.
I decided to open a business account with this institution due to the many perks they give you. Amber was so quick to answer any questions I had and helped get my account set up quickly. Every time I come into this branch staff always welcomes you upon entering, the establishment is always clean and the staff is quick to assist you even when there is a line in the branch you don't have to wait very long. I'm definitely glad I chose OnPoint for my banking needs!
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May 2021 by Sam Striano
Amber was very helpful with getting an account going. Overall, great customer service.
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January 2021 by Krista Jansen
We were really excited to see an OnPoint open in Salem! This is a great location with tons of parking and a super friendly staff!
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January 2021 by Carlos Martinez
very friendly.great costumer service.
