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September 2025 by Laura Kutil
STOP don’t go here! I brought my Lexus car in to have the front and back bumper fixed. It took a long time to wait for the parts only to find out the wrong parts were ordered so I had to wait longer. Finally got my car in and had to wait for over a month to get it back and when I did they over charged me compared to the estimate. The paint department mixed the color wrong and had to redo it so I got charged for their mistake! With the other variables I was charged a extra $2000. When I got my car it had a broken windshield with the rear view mirror hanging off it and a hole in the glass so I had to replace a new windshield. The drivers door is scratched up and the interior material is cut like something went through the window with such force it broke the rear view mirror. Put a hole in the windshield and scratched up the door. With no explanation to what happened! It only needed the outside bumpers fixed it’s hard to understand why the interior is damaged! They said they would fix it. I called. Couple weeks later and they haven’t ordered all the parts. And no word yet what’s going on. Save yourself from stress and losing your money go some where else!!
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July 2025 by Rachel Burns
Jay was extremely helpful in figuring out why my engine was overheating, he fixed the problem in about 5 minutes. Two things: 1) I didn't spend hours there waiting for a 5 minute fix. 2) it was such a quick fix that I didn't leave with a large bill to be paid! Jay treats his customers like family and it's so refreshing to have a local mechanic that cares.
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March 2025 by Matt Johnson
Quick, fast, and efficient! 100% recommend!
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January 2025 by baxterruf JR
Best mechanics around!
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November 2024 by Chase Carlson
Helped me out and got me on my way
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September 2024 by Paul Tetawon West
Took my Dodge Ram back 3 times for a simple oil pressure sensor and had to be towed each time after driving it off the lot. They reversed cam/crank position sensor connectors and broke the fuel vapor return line bracket. Hose melted on exhaust. They did the same sensor wiring screw-up at the same time, with my friend's Ford truck. Shop absolutely sucks and refused to repair their mistakes!
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July 2024 by Dakota Morales
I’ve been using these guys for my last couple cars and recommending family and friends to them. They can handle anything. Thanks Kole.
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May 2024 by Guinnevere Kutka
There are so many good things I could say about my visit to Payless today.
For context, Kia Service had my car for 2+ weeks and found my car undiagnosable/not able to duplicate symptoms(shuttering when accelerating, gears felt like they werent correctly enganging), still saying that after I test drove and showed them the symptoms, feeding me all sorts of different possibilities for the symptoms but saying there was no way to diagnose without duplication?
I demand my keys back and bring my car here to Payless after speaking with Jason. They diagnose on a single test drive, replace my spark plugs and ignition coils within the hour, and I'm driving out of there before the end of the day, no symptoms whatsoever anymore. Cole and Tony diagnosed the problem swiftly, I got to hang out up front with Holly, the friendliest receptionist ever! Everyone was friendly and patient and just a great establishment. The other patrons couldn't speak highly enough of the work of the mechanics.
I hesitate to say so many good things, as I hope this auto shop stays more of a hidden gem so I don't have to fight for an appointment slot, but they're well deserving of the praise.
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March 2024 by Sam Burghout
Misogynistic, con artists. They were all very rude and dismissive from the start. They will try to make up a problem and overcharge if they think you are a woman who knows nothing about cars. They call themselves Payless but were going to try to charge almost double what other places would. I took my car to 3 other mechanics who told me this place lied to me.
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January 2024 by kai
big thank you to payless auto . got me in and out same day .
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November 2023 by Corey Fehr
Good honest shop, for a good price and great work with a smile.
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October 2023 by Katrina Doty
After spending 3000 at 2 other corporate companies and having my car run worse than ever before. Both of those companies told me it was not there problem. I was at my max stress level. Someone recommended Payless.. They where amazing, thoughtful and understanding. I am so thankful for there help to get my jeep back up and running the way it should. As a single mother trying to find someone fair and honest... I will not go anywhere else now. I highly recommend them.
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October 2023 by Victoria Stice
Love the owner, such a nice guy. Everyone here is very nice.
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October 2023 by Kimberly Tyler
Went in for an oil change came out with the whole car detailed!
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September 2023 by Ryan Shippey
Payless Auto took care of my alternator issue. Personable & hardworking staff ?
