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October 2023 by Susette Smith
I'm brand new in Salem, and decided to give Perfect Look a try since it's in my neighborhood. I made an appointment with Chelsea based on the positive reviews, used the online scheduling system and was looking forward to the experience. I arrived on time and waited while the one person cutting hair finished with her client. I was not greeted when I came in, but was eventually informed that Chelsea had gone home for the day. I did not receive a call (my number was in the system) or offered a chance to reschedule.I think I may have dodged a bullet. The salon was shabby, the one person who had showed up to work looked tired and unhappy, and when she offered to get to me after her next client, I said "no thank you" and left.How difficult would it have been for Chelsea (or anyone) to text or call me ahead of time?Thankfully, there are plenty of salons in town, presumably with better atmospheres, stylists and business practices.
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August 2023 by Kit Halstead
Josie was so friendly and personable. She absolutely made me feel comfortable and at home, plus she did a fantastic job and gave me several choices to help steer how my look would go! Absolutely will be returning!
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June 2023 by Sylvia Shell
They didn't did very good perm on my mom's hair. She didn't like it.
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May 2023 by Chasity Levine
My 1st experience yesterday did not turn out all too well with my four-year-old son. I want to tell Melissa thank you so much for redoing my son's hair it turned out great you have AA knack with children you will be my sons stylist I'm loving it thank youService: Haircut
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May 2023 by Victoria Hagner
She did a good job but she needs to layer the back of my head a little bit better but did a good job
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March 2023 by Ellen Jacobs
Jamie did a great job. She is exceedingly pleasant and sweet.
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February 2023 by Larene and Pipsqueek Sully
Awesome haircut! ( :I will absolutely recommend and continue to return!Thank you for making me and my service dog welcomed to come in and sit while we waited! ( :The girls were wonderful to speak with all of them! ( :
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February 2023 by Cassia Leidig
I do not use this business. I never will ever... they are a horrible corporation. They are horrible to thrier workers. Selfish and they keep the ppl who can't do hair... don't work for them or give them business
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December 2022 by Dawn Ferrell Cox
Love Meillsa, she has been my hair stylist for years. Always recommend her when asked about stylist.
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October 2022 by Courtney Dunn
My 16 year old daughter had her hair bleached at the roots no color and had a trim the stylist charged her 150 for that, all though she was quoted 65 for The bleach over the phone. I signed a consent form but didn't stay while it was being done because the price was already talked about with my daughter, and I didn't think I'd have to worry about something like this we never have had to any where else, and she was going to add the trim on top of it. When I heard the price they charged her I called the salon, The stylist lied tried to tell me that she told my daughter before they started her hair that it would be 150 ( my daughter has had her hair done many times And wouldn't of agreed and would of went somewhere else) she also told her coworker that the price was on the form before I signed it which was another absolute lie, I would never have agreed to that. The fact that the stylist saw a young girl by herself and decided to take advantage of my kid and charge her way more then what was spoken about is absolutely disgusting, I would understand if it were 20-40 but 85 is an apparent scam. Definitely going to be making a complaint with BBB. Becareful with this place they obviously have no problem taking advantage of underage clients without an adult present for the entire service. We Shouldn't have to worry about kids being taken advantage of when getting any type of service but we definitely learned a lesson this timeServices: Haircut
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September 2022 by Paul Richards
Don't use this salon. They recently started turning away drop ins for appointments BUT are unable to keep appointments. They take appointments but make you wait for over 20 minutes and are STILL unable to fufill the appointment.
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August 2022 by Ayden McAnally
Jordan cut my hair and did a fantastic job! Super chill dude! He’s the man. 10/10Services: Haircut
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July 2022 by Heather Allen
Saw Jamie, she was awesome. Best haircut I have had in years!
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June 2022 by David Lang
Wonderful experience. Great environment. Friendly staff. Both for me and my son age 4. Give them a call set up an appointment. They actually know what they're doing and it's quick
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May 2022 by Deanta Wickware
Despite recent things this is a hair salon worth going to. They have an amazing trio of Samm Trina and Natasha they all listen to what you want done and how you want it done. They make sure you are comfortable and take the time to do the job right. 5/5 would recommend.
