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April 2024 by Sick
Ella has so many complaints. Looks like you guys don’t listen to your customers. Ella should not be working there with a horrible attitude! Thought she was fired!!
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April 2024 by Paul
Love going to this Plaid. Always look forward to chatting with Ela or Kevin. Their customer service is awesome & I truly wish more people would be as friendly as them. Highly recommend this place.
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March 2024 by Collin Teal
I usually like this place but holy cannoli, I went in there today after a nice trip to Goodwill down the way and the lady there had a stick up her butt from the second my wife and I walked into the store.We went straight to the counter and my wife said "Where are your lighters?" and the lady was clearly already having a terrible day because she said in about the rudest tone "They're here behind the counter like always" like we're in there often enough to know where all the inventory is. I ignored it because I figured maybe she just sounded grumpy by accident. There were some normal Bic lighters and then the Bic ones with the extended little bit that the flame is produced at, and that's what we needed. Obviously I don't know the word for the extended one so I said "Can we have one of those that looks like it has a pointer finger?" and she just said "We don't have those", again in a wildly snarky tone. I had to tell her that not only does she have them, they're on the middle shelf. She turned around to face her lighters, smacked her hands on the counter like I asked her to push my car up a hill, and then shuffled some things around and said "We don't have them" but more aggressively this time. So I told her "If you really want, I'll reach around the counter and just grab it but I'm looking straight at them." Then she grabbed one of the ones that I wanted and handed it to me and said "Two dollars" angrily, and we paid and left.I have NO idea who this lady is, but she acted like we've been enemies for years lol. Didn't bother me too much, but I figured if you're the type to get fight-y, she is too so be careful. She was the middle aged portly lady that was there on 1/20/24 at 11:35. She could use a serious lesson regarding customer service. Most wildly inappropriate tone to use towards strangers who are trying to just buy a lighter I think I'll probably see in my life.
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March 2024 by Johnny Wilson
Pretty convenient, has some items safeway doesnt
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January 2024 by D G
Ela Is the rudest employee ever every time you go in there?Would not recommend going in there ever again
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January 2024 by madelyn kendall
I have an Arizona ID and employee with blue dermal piercing told me it was not valid. I explained to her Arizona Identification cards do not have an expiration date. My sister ended doing the transaction with her Oregon ID. But after that incident Everytime I run into this specific employee she has a horrible attitude! All the other employees are fine with my AZ ID. I came in last night for ice cream and a lighter to light a candle for my friend who just passed away and again this employee has a horrible attitude. I love how close this store is to my home but I don't think I will be returning due to this employee.
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December 2023 by Vil
i can't talk very loud and the cashiers are almost always really snippy or just mean to me because of it. i've tried showing them notes on my phone to talk but that makes them mad too. i know they have to deal with bad customers and it probably isn't personal but it still hurts. i've been coming here for a year and it hasn't gotten any better. it feels like they genuinely hate me
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August 2023 by Matthew Kutka
Great location and staff, the homeless are a bit sketchy though.
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August 2023 by Jason A
The assistant manager Kevin is the man! Fast, fun and super friendly. I've noticed he's helped clean up the homeless problem since he has been there - I feel much better about coming in. He's great at calming down irate customers and the store always is organized and clean. I'd recommend doing what you need to do to keep him around!
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June 2023 by T G
Horrible red head lady works there. She’s rude and has terrible customer service.That store needs a change quickly.
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January 2023 by Rudy Lee
Usual convenience store the clerks here do their jobs bring your ID if youre buying anything age restricted all ages.
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January 2023 by Stacy H
Has some basics, just like all convient store
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October 2022 by Time Racer
Walk in and the place smells like a homeless camp. People at register had people wait in line for nonsense and ended up just leaving. Don't particularly like my time being wasted.
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October 2022 by Craig
When I pulled up early this morning a homeless man sitting in front yelled curses at me. Mentioned this to employee but they did not seem too concerned about it.
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September 2022 by Jerry
Walk in and the place smells like a homeless camp. People at register had people wait in line for nonsense and ended up just leaving. Don't particularly like my time being wasted.
