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November 2025 by Eden Satter
I brought in a bag of clothes some BRAND NEW and all freshly washed and folded, they told me it would be “10 minutes” it was not. They then went through and destroyed all the folding I did and there was plenty of good brands and dutch wear and they didn’t take any of it because of “pet hair” even though I washed everything unfortunately I live with cats so it’s kind of unavoidable.. I just think the staff could’ve been WAY nicer about it rather than having a snotty tone and acting so rude about it. Not coming back here.
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November 2025 by Amanda Carr
Got the cutest pair of Nike sweatpants! I love them!
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October 2025 by Pahat Morales
Terrible customer service, the young women there are quite rude and have a bad attitude.
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October 2025 by Alyssa Jones
dropped in a bag of clothes, and was told it would take about 25 minutes. I never got a call or text, so decided to go check on it after an HOUR. they said it was done, and I had to wait in line. there were about 4 employees gossiping and whispering to each other while “sorting clothes”, and one poor cashier was taking the line. all of this to not even have them take anything… waste of time.
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October 2025 by Paul
The first time I went i sold some jeans but I went back and they turned down a couple nice items I had. The lady made it seem like the shoes I attempted to sell weren't good enough but bro i know I keep my shoes up.
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September 2025 by Breanna Welty
The workers are very rude and act like they hate their job. We stood at the counter for a while with 2 workers who made eye contact with us and didn’t acknowledge the fact we were there. When we said we were ready she gave us an attitude and didn’t talk to us the entire exchange. Probably shouldn’t work in customer service.
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September 2025 by C Dew
So the employees are rude and they act like they only sell the nicest of brands but they don't and then when they don't want what u try to sell there rude about the person who helped me said my items were not up to their standards and when they do buy any of ur items it's like 4 bucks for miss me jeans ...
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August 2025 by Mckayla Windom
If I could give zero stars, I would. I brought in a large bin of clothes, and when they showed me the items they were taking, I immediately noticed several expensive pieces missing. When I asked where the rest of my items were, I was told “everything was in there.” That was not true multiple valuable items that were never shown as accepted were gone. The whole process was disorganized, unprofessional, and left me feeling completely ripped off. Horrible service. I will never return, and I strongly recommend you don’t take anything here.
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August 2025 by Aereil
They claim to buy stuff when u look at the list of currently buying items an bring in top brands they carry they turn there nose an pretend your clothing has some type of wear an tear or smell or not in there buying now items list but reality is they seriously need to stop looking at only people that they assume have money I shop here alot for myself family an kids an yet the stuff I buy from them even if unworn an never left my shopping bag from there store take it in next week an won't buy back that's just crazy they need new management.
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August 2025 by gift mbugua
They put all my stuff to donation without telling me and wouldn’t recommend this place because this isn’t the first time. donate something i value the most. DO NOT COME HERE PLEASE
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August 2025 by Michael Olivarez
only accepted 9 items i sold and gave a ridiculous excuse as to why. i will never go back here again
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August 2025 by Loopbe C.
It wasn't a bad experience, but I prefer the Beaverton location — they have a wider selection of items.
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July 2025 by Becky
Horrible and laughable !! Went in on Thursday July 31st at about 130 pm. Left several bags of high end jeans, sweats and shoes. Was told to come back 20 minutes later which we did. Was told the clothes needed to be washed first ( which they were and still smelled of laundry soap) when informed they were clean Was then told they were too worn. NOTHING but the shoes on top were taken out and bent in half when put back in the bag. None of the clothes were removed and I know this because several pairs of expensive jeans still had all tags on them.
So yeah, you guys need to check your staff. Very rude and too lazy to do their jobs. Also , your prices are overboard.They suck. Don't waste your time or money. Staff sucks.
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July 2025 by Anna Eberhardt
Great store to shop cute, reasonable priced clothing. My girls and I love it there, friendly Staff too! :)
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June 2025 by Chelsea Sara-Ann
I was so surprised by how out of date and honestly so ugly the clothes were here. I honestly expected there to be some cute things but truly goodwill quality assortment. I'm surprised since people are complaining that no one will buy their stuff, I thought they were picky but you could not tell looking at what they are trying to sell. I think I was able find some cute oversized Carhart's once but no other time have i found anything cute :/
