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September 2025 by Mario Almada
I can’t put 0 starts but that’s what they deserve this people are really bad the worse they over charge you to get in for the deposit and then at soon it’s your year tenant contract expires they dont care about you they just don’t want to o renew it which they kick you out and if you ask for a reason they hide under Oregon law that they don’t have to give you a reason this is why Salem and many other cities are bad on renting cause this laws make them to take advantage of renters o yeah and forget about the high deposit they ask you for it’s gone they don’t return you anything even know the place is in the same shape as it’s only 1 year they just want you out so they can over charge the deposit again on someone else really bad place to rent
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September 2025 by Ariana
The easiest property management company to work with. The staff are very friendly, knowledgeable, and helpful. They are prompt and attentive with concerns that arise. Making payments is simple. I am very appreciative of Premium Property Management, they make renting, stressless.
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August 2025 by Gaye Mccabe
We've used Premium Property Management, Inc for years and they've done a great job for us. I highly recommend them
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July 2025 by Sonya Barnes
Premium has been amazing to work with while looking for a rental. Their website is super user friendly and the staff were more than welcoming in answering all of my questions 🙂
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July 2025 by Sol Ramos
Never rent with them. I moved out of my duplex and they gave me a debt of 7 thousand dollars. It's completely crazy. I lived there for about 4 years and they want the place to be in its new condition.
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June 2025 by Liana Ray
I have been renting through this company since April 2019. I recently moved out of the house I was renting through them. I actually decided to stay with them and down size to an apt rental. I have nothing but good things to say about them. The move out process was easy and they were fair with deposits. They have good turn around times on maintenance requests and the ladies in office are super nice! I'm thankful to have a rental company I can count on!
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June 2025 by Andrea Allred
I rented from Premium Property Management and my experience was great! The front office made the application process super easy, and during my time with them I had no issues. It’s really hard to believe the negative reviews I’ve read when the whole staff make it extremely easy to work with them. I would recommend them to anyone who is looking to rent :) shoutout to Alex in the front for being so professional!
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June 2025 by Cash Money
Premium property management is by far one of the worst places I’ve ever rented from in my life!! They come knock to do a walk-through every few months you can’t have a trampoline you can’t have a swimming pool. They net pick any little thing. It’s horrible. I wouldn’t recommend them to anyone!!! so definitely think twice Before renting from them if I would’ve known how strict they were, I would’ve never rented from them, so I’m just giving everybody a heads up and they didn’t give me my deposit when I moved down and it was in perfect condition
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February 2025 by Laura Esther
Thank you, Premium Property Management Team, for your exceptional service during my home search. Your expertise and proactive communication made the process smooth and enjoyable. Finding the perfect home for my family was beyond our expectations, thanks to your dedication. I highly recommend your services. 😃
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January 2025 by Edson Cruz
Decent rental company if you mind your business & pay your rent they won’t bother you but Don’t expect to get your full deposit back they expect a move in ready apartment upon move out & deduct it from your deposit. With this company you should just move your things out and not bother cleaning because they will charge you for it anyways. I’ve always received my deposit in full from anywhere else I’ve rented but these people will definitely rob you and avoid giving you finalized invoices or receipts of the work actually being done. Just some kind of word doc “ bid “ nothing official
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December 2024 by Sophie
The group of ladies in the front office are so sweet and a breeze to work with. I appreciate Premium’s enthusiasm and willingness to cooperate!
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September 2024 by T Hilmes
I lived under the care of Premium Properties for years. The place was always clean and neat and if something meh not was broken it was fixed fast. Thank you Premium Properties.
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August 2024 by Dan Hilsheimer
This company uses predatory harassment tactics to push out rent controlled tenants in attempts to raise profits resulting in higher profile property owners new and continued business relationships. They will obtain “cause” for eviction evidence in a malicious and sneaky manners and present it completely out of context, exponentially increase the frequency of notices based upon the tenants compliance and use carefully selected non descriptive wording to insinuate discrimination. They will also react in extremely drastic and childish manners when the wording in the lease agreement dose not allow them to bully the tenants and retaliate to petty things like the agreement not specifying the amount of water a tenant can use by abruptly showing up to the property (WITHOUT NOTICE MIND YOU) shutting the water off to the entire complex (WITHOUT NOTICE) and removing all the water faucets from the exterior with a finished result that would not even meet there standards if it fell under the tenant’s responsibility for up-keep. They will do absolutely nothing about homeless encampments or drug activity outside your residence where your children play, make no effort to do small upkeep things like moss and mildew removal from the driveways, will wait till things like balcony’s and porches are so degraded they are at risk of being sited by the city and make every excuse under the sun to address aging and dilapidated construction that cause inflated utility costs to the tenant. It came down to a electrician having to tell them the utility panel in my unit was a extreme fire hazard and dangerous for my family to be in the unit to get them to pay to fix it .My dryer vent was so clogged only months after we moved in that they had to cut open the wall to fix it and have still yet to do the finish work on the drywall 3 years later. But yet they will force maintenance repairs that have nothing to do with sustaining the property like blinds and minor drywall repair and then force the tenant to pay for the repairs and provide absolutely no line item accounting for thus said repairs. The employees in charge of managing the units are given this responsibility and power with little if any experience in the field and will conduct themselves in very inappropriate, childish and unprofessional manners such as approaching you randomly and without cause, accuse you of things way out of their station and responsibility as property managers, flat out tell you that the way you live is trashy and not up to there or the owners standards and even when you have a logical and rational explanation that prevents them from filing false and or exaggerated eviction notices, they will take drastic and retaliatory actions like complaining to the city when all you were trying to do was provide your children a cooling station during a heat wave and still follow their rules regarding pools. It is obvious the only thing that matters to this company is the profit and they have no problem causing emotional trauma to families and even young children to further that profit and in a age where the rental market is this volatile and more and more families are becoming homeless, it is obvious they have absolutely no care or concern for the community the conduct businesses in and will push the line of what is legal any way they can to achieve their gold and still seem legit on paper. And to the person at Premium that is going to try and respond to this with your carefully selected legal verbiage that paints you as something you are not. I have video recordings documenting all the above accusations and can prove beyond a preponderance of the doubt everything written in this review and am more than happy to prove it in a court of law. Just to be clear, we don’t want to move, we love our place and have raised our daughter here for the last 5 years. It’s all she knows and we have NO intentions of leaving, OR being bullied out with eviction notices every 2 months!
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July 2024 by Barb[AnGrace] Martin
Thank you Premium for giving us place we called home for 5 years. Claxter Rd will truly held lots of family memories. Thank you for serving us best with maintenance etc always smooth and fast. I continue to refer friends 🧡 Such peaceful neighbors and neighborhood. Family has new needs but would still be recommended Premium to others. Give you guys 10+
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May 2024 by John Albright
I have criminal past and for that they think I should be homeless as they won't rent to me even though it's 8 years ago and I served my time(5years) for my crime delivery cont. Sub. It says on the application it is a automatic denial so I did not apply as the ladies in the office verified this to me so I told them I would just leave the application there and left
