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September 2025 by J Eri
The two stars I'm giving are for the human beings, specifically Kelsey, and for cleanliness and maintenance. Both are excellent, and without them, the rating would be as low as I could make it.
However, the three stars lost are here because my space rent doubled in just 10 months. Quite literally doubled, and in fact would have been a few dollars more than double my initial rate. That's absurd.
So, I moved all of my items into my spare room and closed out my space yesterday. I likely would have maintained the unit for years, because it was so convenient and well maintained. But now, because of the unconscionable rent raise, I am now rearranging all of my personal items to inconveniently smash my items into my residence. Disappointed is a massive understatement.
I worry about the wonderful people employed at this location, because if space rent exceeds what customers can pay, I worry it will drive customers away, thereby impacting their jobs. It's unnecessary and it hurts the community. To Public Storage Corporate, I say, do better.
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August 2025 by Sky Graham
We had a great experience with Christian & Michelle. They were able to answer all of our questions (there was alot) they gave us an awesome unit and were very helpful. We appreciate all the security and feel happy with our choice to rent here. Highly recommend!
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September 2024 by Archimedes Dove
extremely friendly and super helpful with all the crap my mom and I have been through recently. secure storage and lots of security
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August 2024 by Charley Barnett
Kelsey at the desk was very helpful with my questions
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August 2024 by Ashley Jennings
Safe place to store belongings high price though
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August 2024 by Shelly Coben
Kelsey was great. She called me as soon as I made an online reservation. Explained to me the various options, and then when it was time for me to view my unit she was very helpful. I took an indoor second floor unit. Seems very easy to access with large pieces. They have carts to move all my stuff inside.
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July 2024 by Brenda Kraschel
Kelsey is incredibly friendly and helpful. She had all the information we needed, was happy to show us an available unit and got us rented in no time at all. Positive experience.
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July 2024 by Emily Kraschel
Kelsey made the rental process easy and helped us find a a unit that worked well! Excited to keep working with her. Units look very clean, secure, and well maintained and monitored.
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July 2024 by Myron Lee
Kelsey has been providing excellent and courteous service to us for over 10 years at this Liberty Rd.S. location, which is always clean and orderly.
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July 2024 by Crystal Stepp
Super professional and kind staff that you can tell actually value their jobs and their customers. Their units are clean and priced reasonably. We have an inside unit that is temp. controlled and we are happy with it thus far.
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July 2024 by Laura Plant
Kelsey has been super helpful to me for the entire time I’ve been renting a unit!
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June 2024 by Autumn Pierre
Both Stephanie and Kelsey have been fantastic to work with. Very clean facility and helpful staff! Highly recommend.
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June 2024 by Jesse Bluff
Kelsey is always friendly and very helpful
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June 2024 by Alyce Dugan
Kelsey is amazing!!!!
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June 2024 by Project Renaissance Man
Kelsey is incredible!!
We had a fire and she did everything she could shes amazing.
