-
December 2023 by Max Orsini
I was amazed by the prompt response and the great customer service offered by Roby for a small spare part maybe worth 2-3 dollars, He resolved my issues by identifying the part immediately and he was attentive in requesting the proper information. I will receive the parts in a couple of days. I own two brand-new BMWs and I must say that I did not ever receive such a friendly and fast service.Congratulations and thank you again.
-
June 2022 by R. Richard Stephens
Great company to do business with. I had my 2021 Ural Gear Up in for warranty repair and they had it back to me muy pronto. Very happy!
-
October 2021 by Tombstone Luke
Robbie was great. He made the entire process easy and fun. I had tried to buy from other dealers, but it was just too messy, and Robbie beat everyone else's price. Thank you very much Robbie.
-
September 2021 by Gary Kaufman
Raceway Ural provides the level of Service rarely seen in a small shop.We used to have a Ural service center here in Portland but no longer. Had i been aware of Raceway Ural and experienced their incredible level of customer service i would have been a customer long ago. For most Folks i believe Raceway is the only Branded Ural service in the Immediate area. So we made the short trip down to Salem where they met us on Saturday to take the vehicle in. they are normally closed on Saturdays so huge Kudos for being there by appointment. They took care of the work we needed and found out the rear brakes had completely worn out. they replaced the pads and only charged me for the pads themselves...NO LABOR ? I'm astonished how fairly priced this shop is. When they called that the bike was ready we came down the following Saturday and once again....they met us at the shop to complete the transaction. I work in a car Dealership Service Department so i know what im talking about regarding high levels of customer service. believe me when i tell you this shop is the real deal. thanks Guys
-
September 2021 by Momma Bear
Robby and Cal are great people, great mechanics, and have impeccable service. Robby went way above and beyond to ensure my safety after breaking down twice on the side of the highway. Both were patient, understanding, knowledgeable and had excellent communication. They were very timely, very thorough, and reasonably priced. They had access to order parts quickly, and work with the manufacturers as well. They are also very familiar with the Ural Community. Ural is a different breed and they are true to their Russian decent! It takes a special passion and fineness to work on these specialty bikes and I felt at home with them. My dog and I live on our bike so it is more than just pleasure riding, and I feel safe and confident taking it to them. Customer for life!
-
March 2021 by Bohica Ranch
Robbie was great. He made the entire process easy and fun. I had tried to buy from other dealers, but it was just too messy, and Robbie beat everyone else's price. Thank you very much Robbie.
-
January 2021 by Richard Cader
I love in Longview I wish it wasn't so far away. Spend a lot more time there
-
February 2020 by Christopher Bradley
What a great place to get work done specially on my older Ural if you got one don't waste your time in Portland it's worth the drive to Salem thanks guys
-
December 2019 by Annie Huddy
Raceway has been fantastic! Thanks so much for the delivery of our second URAL!
-
December 2019 by Ozensha
Recently purchased a new Ural from Raceway. Robby was awesome to deal with and answered my emails to him within the hour every time. He was super knowledgeable and had my bike ready to go for me when I showed up. All the the added extras were installed very professionally and look great!I would recommend this dealership highly.
-
November 2019 by Michael
Recently purchased a new Ural from Raceway. Robby was awesome to deal with and answered my emails to him within the hour every time. He was super knowledgeable and had my bike ready to go for me when I showed up. All the the added extras were installed very professionally and look great!
-
November 2019 by Philip W
Robbie and Cal at raceway have been great. I traded in my older Ural for this 2018 and have been loving it. (So has my daughter). I trust their work and I feel like they run a very reputable shop with excellent personal care.
-
August 2019 by edwardo gomez
This is the place to go for Ural enthusiasts. Bought a Ural gear up from them last year and have returned twice for parts and repairs. The staff is knowledgeable and will do whatever it takes to make you satisfied. They recently installed a new exhaust system while I went to lunch and made warranty repairs. My initial purchase was perfect and all follow up visits as well. Don't be fooled by shops location or size. No fancy showroom means savings to you. Thanks guys.
-
October 2018 by Bruce Wallace
Great service and the best people!
-
September 2018 by Keith F
Purchased a new 2018 Ural from Raceway and had a great experience. Very knowledgeable staff, excellent customer service. Thanks Robby!
