Shilo Inns Salem is a clean and comfortable hotel conveniently located off I-5 near Market Street. The rooms are spacious, well-maintained, and quiet, making it a good place to relax. Guests appreciate the friendly and helpful staff, who provide good service and assist with requests. The rooms feature hardwood tile flooring, a decent-sized kitchenette, and nice showers with plenty of hot water. Although the rooms are set up for one person even when reserved for more, they are family-friendly and suitable for a small group. Some guests noted that the rooms did not have breakfast, a pool, hot tub, or sauna. The property offers ample free parking, but visitors should be cautious not to park in the nearby restaurant lot. The front desk staff is praised for their politeness, and the rooms include thoughtful touches like little soaps and lotion, helping guests feel welcomed, especially service animals. Views are limited to backyards of houses, and some guests experienced minor issues such as a smoke smell or lack of certain amenities like extra towels or a phone. Overall, Shilo Inns Salem provides a decent stay with good service, clean rooms, and a convenient location.
Older hotel and it shows with tape covering holes in the elevator floor. Damage to rooms furniture. Parking is not great with warnings inside the hotel that you will be towed at your expense if you park in the restaurant parking lot.
July 2025
The elevator smelt like butter sweat and overall not a good experience
July 2025
Clean rooms, friendly staff & didn't refuse my service animal like the two motels I checked out first did!
