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March 2024 by Stephen & Ian McClellan
If I could give no stars or negative stars I would. This is by far one of the worst places we have ever taken our pups. From the very first interaction with their staff my gut was telling me not to go with this place and to figure something else out but unfortunately we were limited on options and time at this point and against my better judgement we booked The Dog Bark for our holiday vacation. The initial observation went great, all three of our pups behaved as expected. The time came and we dropped off the pups and went in vacation. Long story short, all three have been dealing with some form of kennel cough like we’ve never seen. It’s been three months now. After multiple vet visits and multiple rounds of treatments, having our entire yard professionally cleaned, as well as our entire house professionally cleaned, things seem to FINALLY be calming down. Our pups have always been very healthy and are well taken care of, always current on shots etc. I can assure you I will NEVER recommend nor endorse this place in any way shape or form. This place needs to be shut down, I have since filed a complain with the BBB as well as the Attorney General’s office.I am disappointed by your unprofessional attitude and your failure to acknowledge the actual issue. My pup’s behavior has nothing to do with this review, so please do not try to avoid the issue. I also find it concerning that you are quick to shift the blame, as well as violate your own Privacy policy and divulge private and confidential information about your own customers instead of taking steps to prevent this from happening again to your future customers.
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March 2024 by Randy Cook
We've been taking our dog Sadie here for years. Absolutely the best place in town for overnight care of your dog. The staff are professional, responsive and caring. Sadie gets crazy excited when she knows we're going to The Dog Bark. (Not so excited when it turns out we're going to the vet instead . . .).
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March 2024 by Kara Eldred
Our dog loves it and always pulls to go when we arrive. Staff is friendly and pick up and drop off is easy.
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February 2024 by Melissa K
Dogs love it here, been taking all my dogs here for the last 6 years.
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February 2024 by Holly Warnecke
My grand puppy goes here to socialize and she loves it!
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December 2023 by Maria Kirlin
The Dog Bark was recommended to us by our local dog park community. We left our 8 month old husky girl for 8 days while we attended a wedding in O’ahu. This was the first time we have ever used a dog boarding service and the first time I have left my dog. I am a stay at home mom so I am with her 24/7. I loved that I could watch her from the cameras, I even called in to check up on her and the staff was very kind and let me know how she was doing. We go on several out of state trips and will be coming back to The Dog Bark. The only cons were that we missed out fur baby. ☺️
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December 2023 by Samantha Davies
They take great care of our pup while we are gone, even administering medications!
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October 2023 by Camila G.
Long story short: 10/10 highly recommend. I've had a wonderful experience here! Shannon and all the staff truly care about each dog and it shows. Short story long: We lost our super senior at the end of September and our little dog, Penne, was heartbroken. I never knew dogs could suffer from depression but Penne was showing all the signs. She was nervous, clingy, and eventually stopped eating. We were getting pretty concerned about how hard she was taking it and decided to try doggy day care so she could make some friends. I explained the situation to the staff and we did a temperament test, and while Penne was well behaved she was clearly very nervous and sad. The first day it was really hard to watch her on the doggy cam, but each day got a little better. I was so surprised at how many times I would log on to check on her and see a staff member playing with her or giving her love, just trying to get her to engage. When I would come pick her up they would give me updates on how she did and tips and tricks to help her. I felt like every staff member I talked to knew her situation and genuinely cared about helping her feel better. I talked to Shannon about Penne multiple times, and it always felt so familiar. They have a ton of dogs in there and yet they know my girl by name. Today is Penne's 6th day at the Dog Bark and I'm currently watching her chase a German shepherd who's about 5 times her size. Safe to say, our monster got her confidence back and is making friends with ease. Couldn't have gotten here without the help of Shannon and all the staff at the Dog Bark!
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October 2023 by Joyce Brehe
Wonderful place to board your doggo or give them a fun play day with furrends. Caring, attentive Staff and clean premises. Give them a try!
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September 2023 by Allyson Johnson
Best option for boarding my dogs. Instead of being in a kennel the whole time we are gone, they get to play with other dogs all day long. Friendly staff. And the cameras to watch your dogs are a great feature.
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August 2023 by Mrs. Buck
Absolutely they best doggy daycare!!!! Penny knows exactly where we are. She gets super excited. They have AC, they have cameras I can watch all day, pool for them to play in. Small and large sides, very clean super super excited and friendly. They do have overnight boarding. Not sure I would ever need that but it’s nice to know it’s there. Their prices are really great. I was super nervous about leaving Penny but they really helped me through it. ? ?
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August 2023 by Itsuga Titsimi
I was really relieved to find a place where I could take my dog for a day. I appreciated how up front they were about the cases of canine influenza they had and wanted to be sure it was something I had my dog vaccinated for. The first couple of times were great. Watching the cams, however, I was concerned that they allowed the dogs to defecate all over the floor. I will say they were quick to pick it up, but it wasn't a habit I wanted my dog to learn from the others. On his third stay, I appreciated they allowed him to go outside for some time since he only goes to the bathroom outside. That night, however, he became really sick and the vet informed us that he contracted Giardia. I called to inform the facility which responded, "thank you, I will put it in his notes". Then I promptly checked the reviews to find he was the third case to be mentioned. I have great concern for the regard they give such an infectious parasite and hope for the sake of other pet owners they take it more seriously.
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August 2023 by Tammy Thompson (snoopysbutterfly)
They were very caring and took my dogs a whole week while I was on vacation. The web cam really helped me feel at ease because all I had to do was click on it and I could see them from half way across the earth lol I would recommend them!
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July 2023 by Emily Blanton
Great experience! We love being able to watch princess dog on the dog cam!
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July 2023 by Randy F.
Exceptional staff and a great facility for my dog. My dog loves going to The Dog Bark. I recommend TDB to all my dog friends.
