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July 2022 by Jamilee Jin Siahpush
Renée is an absolute gem! So helpful, kind, and good at her job. Made the whole process pain free and quick. Give this woman a raise!!! So thankful!
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September 2020 by eduardo gomez
(Translated by Google) They never answer the phone ....(Original)Nunca contestan el teléfono....
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May 2019 by Randall Bowman
Had to wait a while because one guy was not trained and had to wait for the other guy to guide him through the software. Process still didn't take as long as my previous experience at a dedicated store.
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March 2019 by Sierra Burgin
Worst u-haul I've ever been to. Needed a trailer for my car and after searching around they were one of the few stores that had one left. Well my boyfriend went to get the trailer, waited 1.5 hours to even be spoken to while a bunch of employees were outside doing nothing and sitting around. Well after finally getting the trailer my boyfriend was going to help hook it up when they then said we are not allowed to for safety purposes of doing it right. Well that's a bit fat joke because as soon as he went to back the trailer in on a slanted drive way the trailer bounced off the ball from not being tightened down AT ALL. Slammed into the back of the truck and left the tailgate so damaged it had to be thrown away. Well after trying for near two damn months of dealing with customer service to get our tailgate paid for, we had no luck. No one cared that if my car had been on that trailer, it could have ended horribly. They acted like it was nothing. If I had been driving and hit a bump and it came off the hitch, it could've sent the trailer and the car into a ditch and us in the truck. People could've been hurt for their lack of caring and securing things properly. Lazy and horrible customer service. I will never recommend any U-haul again to anyone and will take my business elsewhere. Thanks for damaging my rig and not owning up to it.
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January 2019 by Ray Clark III
Always do you right
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December 2013 by Keean Wiles
Does not answer phone! How can a business run efficiently when you don't answer the phone?
