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December 2025 by Meg M.
Just wanted to thank Hazel for helping me find the perfect gift for my spouse. She was professional, friendly and personable even during the busiest time of the year. Thank you!
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December 2025 by Jessica
Love!! Chris was amazing š¤©
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December 2025 by N M
Got my eyebrows done by Sophia on Saturday and she was amazing - she checked in with me regularly and clearly cared about my opinion. She also listened to me ramble throughout the process without making me feel stupid or uncomfortable in any way, which are common feelings for me because Iām a nervous talker. 10/10 on Sophia specifically
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October 2025 by Cailey Stevens
Worst costumer service! The employees were not helpful at all I asked if someone could help me look for some makeup and they told me they would help me in a little bit and that I need it to wait and I said okay nobody came to help me and they never ask if I need it help again I left so disappointed.
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October 2025 by Amina Aziz Salem
I couldnāt find the product I was looking for, but the staff here were extremely helpful and attentive. They approached me on their own and asked if I was looking for anything specific today. They really care about their customers and give great recommendations. One of the store associates, with a very friendly smile, gave me her full attention and even checked on her device to locate the product I needed. She told me itās available at Ulta in Keizer and at Ulta Commercial. Excellent customer service!
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October 2025 by Nikole Kimble
So sad. I have a wedding to go to today and I forgot my curling iron. I came to ulta to do a wash and blowout but left with sad curls and greasy hair. The stylist did not know what she was doing. I understand that a lot of stylists work at ulta right out of cosmetology school so I did not have high expectations but this was way worse than I could imagine. Iām so disappointed.
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October 2025 by Michael Schroeder
Walked in, looked at a few aisles intently, and not one of the 6 people wearing radios (who were not helping any customers) asked me if I needed any help. I worked at Best Buy & one of the things that was always drilled into us was to interact with every customer, just so they knew they were seen. Frustrating that no one could be bothered to ask me if I needed any assistance. So, I walked out & posted this review.
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September 2025 by Madison Horton
I came in for a few specific shades of MAC lipstick only to find they were sold outā¦ BUT our girl Bailey came in to the rescue and helped me find some really great alternatives, along with a lipliner that was a good match for my natural lip shade that would do well with both lipsticks! THEN she went above and beyond to help me find my correct shade of concealer, which I originally thought I was a completely different shadeā¦ Thanks Bailey!!
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August 2025 by Julie De La Cruz
Consuelo was the best š«¶š¼ she helped me get my fragrance out
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July 2025 by Diane Jackson
Always a pleasure to shop at Ulta.
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July 2025 by Edward Gomez
total 180 from the service in Keizer. The woman with the split dye and alternative vibe was so cool, quick and kind! superrrr happy with my experience today !!
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July 2025 by Traci Akers
Customer service is always amazing. Today I got my eyebrows tinted and waxed by Manda! Such a great job, thank you.
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June 2025 by Paula Russell
Sophia the Brow Expert for Benefits is amazing! She is our go to lady when it comes to bries!!
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June 2025 by Melinda Meras
I went in for brow service and Sophia was the arch expert. Sophia did an amazing job brought my brows back to life. Very friendly communicated every step of what she was doing. Will definitely be booking with her. Had a great experience with a few other staff helping with issues having with my skin.
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May 2025 by 0Lxmoms 0
I always come here some staff are not friendly. Some tell you things about products that I bought and was not true. People should really smile more but I guess that's everywhere. They always have good staff however in the beauty salon part and doing makeup.
