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March 2024 by Gink013
Extremely unpleasant and unprofessional experience.. have done many returns never with them laughing in my face till now.. Garbage employees ruined my whole night because you wanted to poke fun at someone else.. trash
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March 2024 by Jeff and Leslie Boyd
I’ve visited most of the UPS Stores in Salem but this one has been the best to deal with regarding, professional, courtesy and helpfulness. Thanks for making it easy!
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February 2024 by Rose Barker
THANK YOU for rescuing me and resolving my copy issues SO quickly and cheerfully today! My presentation went smoothly because of you. Cheers and gratitude to you -
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February 2024 by Nathan
UPS services are fine but avoid their USPS based services. Too many lost packages.
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February 2024 by Arlene Rice
Very pleasant,patient help.Thankyou
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December 2023 by Michael Adjustor LoGiudice
This location has the best customer service, shortest lines and the worst parking.
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December 2023 by Michael Ekdahl
This UPS store has great customer service. Alyna helped me with a Happy Return and she was so knowledgeable and efficient. I will be mailing all my packages this holiday season here.
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December 2023 by Amber Chalker
I just came in to send mail, and saw that the ups store does all kinds of printing for advertising!I was SO happy to see LOW and affordable prices to print, and pick up the day of! I seriously was there maybe 20 minutes- got my advertising fliers is moments- paid and out the door!Only .50 a color page with THICK DURABLE paper!!Manny and Kristin we're so kind, and informative in assisting me and I will NEVER go back to FedEx/kinkos again!Thanks y'all!! ? I'll be back!!
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December 2023 by Dina Travis
Customer service is always great and Alyna has been outstanding. Always use this UPS location because of their efficiency and friendliness.??
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August 2023 by Ashley McSherry
This location has by far the most unfriendliest customer service people. I already hate having to go ship something. How hard is it to say "you're welcome," when a customer says thank you. No smiles, very short. It's like a burden for them to do their job.
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June 2023 by Theresa S.
Super quick trip, I was in then out in under 5 minutes. The guy at the counter was super friendly and swift with his service! While a little out of the way from the 5 it was worth the trip as this location is conveniently near grocery store like trader joes and has plenty of options for a nice lunch also in the vicinity
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June 2023 by Nikolah P.
Most likely will not be coming back.The woman that helped me looked miserable the moment I walked in. She was very short with me and quite frankly was so rude when she responded to a question I had to bite my tongue to not tell her so. I get customer service sucks but being rude to a perfectly respectful person is not ok.
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March 2023 by PresidentEvil11
Older woman with the grey hair who works there looked annoyed when I came to return an amazon item, ive only been here a couple times but the people who work here have an attitude problem
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March 2023 by Kat IsAmazing
I came to make copies, which I always mess up. So I asked one of the workers, and Ronnie helped me and was so kind! He made the copies for me (yay!) asked if I wanted them double-sided and asked if I wanted them stapled. He did them perfectly and the price was right, thank you Ronnie!
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January 2023 by joyce powell
I show up at 4:40pm and the door is locked. This was not the first time I've had problems going to get something notarized there. The first time I was told at 5:03 that they do not notarize after 5. So the next day, I went there at 4:50 and was unable to have my documents notarized because there was no notary on staff. For those of us that work, this is very inconsiderate.