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March 2024 by W. Scott Davis
UPS is horrible. just horrible. I overnighted package and they delivered to WRONG ADDRESS.Nobody can help. there is no local suppportUPS is terrible company
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February 2024 by Jed Moser
It would be nice if these people knocked. The just put notes on the door and leave without attempting contact. It’s absolutely outrageous behavior
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January 2024 by Sheridan Rutland
Very grateful for this UPS center! My important package was delayed due to weather— they did a fantastic job retrieving my package and safely holding it at the center for me to pick up before my flight out of town! Kind representative and speedy service. 5/5 stars!
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December 2023 by Isntshelovely
Do not apply here.Worst hire team you can imagine.For starters, a group of us showed up for orientation on 11/13 only to be told it was canceled.They told everyone "we're aiming for Wednesday" Wednesday came and went and i heard nothing that week.I called the following week, a man told me he was aiming for the week after Thanksgiving.Come 11/28 i call again to be answered by AMBER. I asked for anyone on the hiring team and she responded "what do u need"I asked her when work would start she said "go meet a driver RIGHT NOW" And i said no. Due to childcare and no prior notice to a starting shift.. she then proceeded to tell me things as if i already knew the process. She probably forgot wè never had orientation..Anyways it was a nightmare of waiting and absolutely no communication or professionalism. Skip this place and take your skills elsewhere. Amber, learn how to be a better person in general.G.C.
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December 2023 by Kim Haeg
I had the wrong address on my package and UPS guy at Salem Oregon helped me get it straightened out. The two guys that helped me were the best. Thanks
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November 2023 by John Liggett
Because there's roof work being done on our building and the parking lot is full of trucks and flatbeds of materials, the driver assumed the building reception is closed, didn't even stop to ring the doorbell.. he didn't try to deliver my package,he just said "they arel closed,
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October 2023 by David Lang
I live in Colonial Apartments. I have the same ups driver. It is 5 miles an hour in our parking lot. He does 25 or 30 miles an hour. We are also on a big Hill. I watch him recklessly drive through our parking lot at least 3 times a week. I took a short video of him today and he waved as if nothing was wrong removing one hand from the steering will as he was recklessly driving. I did notify the police but I want UPS to be notified in all forms as well. The 18 100 number and website make it extremely difficult to place a complaint on a specific driver I have pictures of the truck number driver and all necessary inform Asian I really hope this does not continue.
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September 2023 by S B
Nice staff here. They are open for pre labeled drop off almost any time. And this customer center is very conveniently located by the Oregon state surplus warehouse and Kroc center. Lots of parking available too.
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July 2023 by Corryna Brinson
I'm having arguments with a manager over where to leave a package and their driver not bothering to check to see if I was home. I was home.If I, the customer and recipient, state the packages are okay to be left at my front door and I've never complained about it, then continue to leave it at my door and I'll continue to not complain.This management team is also too cowardice and unprofessional to let me know their name(s), but they are quick to tell me to call UPS to schedule pickups. Excuse me? Pretty sure I paid money to have my packages delivered to my front door. UPS has access to my front door, to the building, require no signature, and have my permission to leave packages there. So leave my packages there at my front door.I'm arguing with someone in email over delivering my packages in a place that is locked and secure from the outside other than 2 other tenants that I know, trust, and I have no issues with it, and my privacy is my choice, so if I say to leave the package at my door, it is my right to be okay with it. Basically, my signature relieving UPS not liable since I am telling UPS to leave my packages.Don't know who serves zip code 97301, but life is only as difficult as you make it. Up until this point, UPS has been okay, so keep being okay. Go to my home, drop off my package, and move on. Let's not argue over with a customer over over an easily resolvable issue, or get rude telling me to come pickup my packages when obviously I paid for my packages to be delivered to my door and they don't require signatures.Why complicate what is not complicated? Leave my packages at my front door. That simple.
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July 2023 by Debra Parker
The gentleman that was waiting on everyone was calm through all of the calamity. He was by himself and handled all of the customers in a very fast, efficient and polite manner. Kudos to him. He is definitely an asset to UPS.??
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July 2023 by Kurt Oertel
Two signs on my front door step that ask for packages to be delivered at the rear entrance. Six times the drivers cannot comply. Unbelievably lazy.
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June 2023 by Dwight Courtney
Very unhappy recently. Your driver needs to pay more attention to house addresses in NE Salem. Our last three packages (4767 San Diego) have been left at neighbors. House addresses are plainly marked in this neighborhood. Please advise the driver who does this route to verify addresses. (One pckg was high value).
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May 2023 by D Haxforth
Tracked down lost package and was handled professionally and quickly. Grateful for great customer service!
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March 2023 by E Terry
Very helpful if you are having issues with a package or request to pick up a package at the location.
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February 2023 by Steven Ray
Easy access nice people
