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May 2024 by Shawna Metcalf
The team at this branch is very helpful and knowledgeable and help you to understand the services they offer and the benefits of those offers they are friendly and amazing people keep up the great job ?
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November 2023 by Brandyn Varnell
Customer service in the phone bank is subpar at best.
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January 2023 by Carolyn Eldien
When I arrived there was a line with about 5 people waiting who stated that they had already been waiting for about 10 minutes. It was another 30 minutes before the line moved. There were two people dealing with one customer the entire time (It looked like one was training and the other was observing) and not once did the employees acknowledge the line or apologized for the wait.
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October 2022 by Leonardo Molina
We will miss the best manager and customer service Carlos Rodriguez “excellent kind and humble person?? see you in your new location brother
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July 2021 by Jude R
It's virtually impossible to do business with this bank anymore. Now they close at 4:00pm due to "Covid". I'm sorry did we make a new discovery that shows that's when Covid wakes up??? Just borderline insanity.
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May 2021 by pam baldwin
Very friendly staff.
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December 2020 by Valentin Huerta
Very friendly and helpful knowledgeable great staff
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November 2020 by Nathan Eubank
You never know when they are open and the information the staff give you is wrong. Cost me 105.00 dollars in late charges and lost wages. I would not recommend this branch.
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September 2020 by Craig D
How do normal people that work suppose to get to the bank before 4pm on a Friday? This branch is a joke. There hours of operation were 9am to 5pm on the website and they closed at 4pm?
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September 2020 by Paul Gonzalez
Had an awesome experience!!! Quick and easy. Carlos helped out. Friendly and very informative. Overall, very professional. Carlos is an asset to the company.
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August 2020 by Aaron Short
It's virtually impossible to do business with this bank anymore. Now they close at 4:00pm due to "Covid". I'm sorry did we make a new discovery that shows that's when Covid wakes up??? Just borderline insanity.
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July 2020 by JJSH
Best US bank ever.
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December 2019 by Vera Covarrubias
It's convenient
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December 2019 by Poppie DeClutch
Horrible situation caused by a banker named Kylie for my senior disabled sister. US Bank has caused my sister to be in a bad financial situation by blocking her account and returning her SSI checks to the feds. Collene had a stroke at the end of July. While she was in Salem Hospital her wallet with debit card was stolen with her Oregon ID. I called and had the debit card cancelled and a new card issued. Instead, US banker Kylie blocked Collene's account and caused Collene's SSI checks to be returned. Now, they are not doing anything to fix their mistakes. US Bank claims to be a consumer's financial ally but that is a lie. I wish I could give them zero stars.
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December 2019 by Tu Padre
Best US bank ever.
