-
November 2023 by Tess Mailo
Appreciate the staff and knowledge they shared about my truck! Super friendly and communicative. Love the suggestions without pressure! Thanks so much!
-
November 2023 by Sammantha M.
So quick, great service, comfy vibe. I hate going to places that treat me poorly because I need help understanding a service or something, and this Valvoline treated me so kindly. I was happy to see people smiling in the shop and having a good time. I made great conversation as I was getting my oil changed. GO HERE!!!! I will be coming back.
-
November 2023 by Amy Helein
A bit spendy but they were very friendly, had good info on my car and did a good basic check on my car's lights, air filter and tire pressure.They were understanding of a small budget and gave good recommendations.
-
November 2023 by Ej Verdugo
Dean and his crew did a excellent job today taking care of my girlfriends car. Very professional, good attitude and friendly!Service: Oil change
-
October 2023 by Lilly -
Getting my oil changed here is the only time I can spend 2 hours waiting in line and not be annoyed. I’ve been coming here for years and the staff is always so kind and honest. Garrett, Jordan, and Xavier were all great today! Special thanks to Xavier and Garrett for not laughing at me when I was paying not enough attention and almost drove my car into the floor hole. Y’all rock!!Service: Oil change
-
October 2023 by David D
Had to drive back because they forgot to check my transmission fluid. When I told them they seemed mad that they forgot to check it. It apparently now needed to be serviced, without asking or explaining the charges they just started changing it. $150 with my fleet discount, very unlikely I’ll ever come back and going to change my business else where. Anybody know of a good oil change company??
-
October 2023 by Cindy Mendoza
Went in yesterday for a quick coolant check. The gentleman there were awesome! Friendly and courteous.
-
September 2023 by Tyler Nofziger
Use of zip ties to fix a car is unethical practice and one of the employees was so rude to me when I told them my skid plate was sagging because they used zip ties to tie up my plate. He then gas lit me and made me feel guilty for asking them to fix it.Service: Oil change
-
September 2023 by posy girl
Only 4 stars because I had to wait an hour even though I arrived early. They stay busy here, but it was worth the wait - the guys were super nice, very helpful, and NO pressure for add-on sales. Quite a change from Jiffy Lube! These guys even showed me how to fix the hinge on my glove box. Great customer service. And a military discount. Right on!
-
September 2023 by Vanessa
Even though I didn't end up having a service done, they very helpful and kind with information ??
-
August 2023 by Jessica Bloom
I've been coming here for a few years, they are a little more expensive then some other options, but the team here works hard and hustle to get people in and out quickly. Clearly if you come and there is already a line of customers your going to wait, and that is ok. We all need to slow down a little and realize these folks are going as quickly as they can to ensure our safety.Services: Air & cabin filter replacement
-
July 2023 by Cody Andrascik
Everyone was awesome! I was kind of a picky customer since I had just bought the truck, but man, did everyone there work with me! Such a great staff! Thanks to the staff for everything!
-
June 2023 by Steven V
My oil filter was overtightened. never in my life did i have to struggle so much to take off a spin off filter in my car. Valvoline filters are cheaply made and just slide off when using the proper oil Filter wrench. i had to crush mine halfway and use like 5 different tools to undo the oil filter in my car.
-
June 2023 by Michael Rice
The good:They were polite and pleasant enough and appear to be reasonably competent at doing an oil change. They did fill my car with the wrong oil, but recognized it on their own, told me what was going on, admitted it was their mistake for getting distracted, drained it and refilled it with the correct oil. Everyone makes mistakes, so no harm no foul and kudos for catching it, owning it and fixing it.The bad:The pricing. Seriously. The dealership only wants $72 for an oil change on my car for full synthetic. This place? $106.95 without a coupon, $99.95 with coupon, for full synthetic. Now let that sink in. A car dealership, which in general tend to be referred to as the stealership, is cheaper for an oil change than this place by $35 (comparing no coupon to no coupon) - that makes this place nearly 50% more expensive than the dealership. And it's not even like its much faster or more convenient - I've never had an oil change at the dealership take more than 40 minutes, usually 30. I spent that long waiting in line and getting the oil change done here.The ugly:This is more of a problem with the quick lube industry in general than it is specifically lobbied at this particular brand or franchise location, but I really feel like these places' business model is 'get the customer in the shop and bank on the fact that most of them will feel obligated to just go ahead and get the oil change done, because otherwise they've wasted a bunch of their time and the employees' time.They won't publish prices on their website - and having variables like how much oil, what type of oil, etc. change the pricing isn't an excuse. It's not at all difficult or expensive to setup a car lookup on the website, just like auto parts stores, that takes your specific car and applies the proper filter oil and quantity of oil and gives you pricing for conventional, blend, and full synthetic oil changes.Having a business model where you don't give customers a way to comparison shop or even determine pricing until they're in the bay, and people already are under the car and under the hood by the time you get hit with the price just feels predatory.They're so busy that half the time you call and can't get anyone on the phone, and nobody wants to call anyways - everyone knows these places the employees don't have the time to answer phone calls for 'how much does it cost' all bloody day long.Conclusion: While the oil change itself is ok and the staff is polite and professional, I most likely won't be back.
-
June 2023 by Frank Meli
I don't know much about oil or cars but I know my boyfriend loved their work and that's all that matters to me