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February 2024 by Rebekah Summers
No bathroom my daughter almost peed herself and they had no cares do better walgreens seriously do better this is sad and disgusting your not store if you don't have bathroom!
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January 2024 by Erda Carmel Pradel
Very professional and personable staff. They go the extra mile to make sure customers are able to pick up their prescriptions on time. They have been experiencing a staff shortage, like any other business. They have recently returned to pre-Covid hours, and I am happy about that.
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December 2023 by Debbie M.
This is my mom's pharmacy. She saw the doctor this morning and he called in two prescriptions. I called to see what time they would be ready and they said 1:30. So we get there and they will now not be ready until 3-4 because they just didn't get to them. When they tell someone a time knowing it would be her kids picking them up they should have them ready. Now we have to drive clear across town to get them. I would never recommend this pharmacy.
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December 2023 by Quincy Crawford
Got my medication with no problem
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October 2023 by Lisa J.
I went to pick up my Claritin prescription and I spoke to the pharmacy manager sam. He'd been drinking and was clearly intoxicated. When it was my turn to pick up he motioned for me to come in the back. He then proceeded to rape me violently for about 30 minutes. He was able to multitask and work the drive thru. Id been sneezing all morning and really needed my Claritin so I allowed him to finish up. I was afraid if I didn't let him finish I wouldn't get my full prescription. Would not recommend this particular Walgreens.
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October 2023 by thad lannet
Why do I have to remind this Walgreens that I have a prescription? Every time? Really?
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October 2023 by Matt Stephens
Walked out, after a root-canal, without my pain meds because they took so long. If it’s going to take hours to fill the prescription, just tell me. Don’t say 30-45 minutes if it’s not even going to be close. The only advantage this pharmacy had over others was it’s drive-though widow. It now has cardboard over it and isn’t operational. Won’t be getting anymore prescriptions filled here.
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September 2023 by Kat Mac
I have used Walgreens in severa states and in several locations in Salem. The South Commercial pharmacy is the worst by far. It has been over 4 years at this location and they continue to make mistakes almost every month with my medications. They need a new pharmist but evidently they are hard to come by. Go somewhere else if you have the option.
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September 2023 by Rachel S.
I waited in line for 35-40 minutes to pick up a prescription that they informed me was ready yesterday only to be told they didn’t have it in stock and hadn’t ordered it. The line was out in the street, and it was taking up to 20 min. for one car to get through. Apparently, I’m not the only one annoyed as evidenced by the dried egg all over the drive through window.
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September 2023 by Karen B.
I'm currently standing in a line of eight --wait, ten now -- people waiting to pick prescriptions. There is one person at the register, one at the drive-through, and two, maybe three people filling prescriptions. Clearly this is insufficient staff for this time of day, and yet it's like this every time I go in. The prescription I'm picking up was already delayed because of short-staffing, putting the person in my household at extreme risk because they almost out and they need this medication for a serious health condition. We will be taking our prescriptions elsewhere is we can't trust this pharmacy with our health needs.
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June 2023 by Diana Carson
Sitting in the drive up window behind one car for 20 minutes?? This is ridiculous! The person inside should have people pull around to better serve their customers!!! This gas happened more than once....
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May 2023 by Tim
Pharmacy has gone down hill horribly over the past year. Took me 3 days to get a script fill the last time I got one. Wife experiencing the same woes now. Recommend finding somewhere else.
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May 2023 by Jonathan B.
worst walgreens i have ever been to places an order for pickup and wasn't ready for three days. staff is completely lazy and refuses to pickup the phone. go to literally any other of the walgreens in salem both lancaster locations are better.
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April 2023 by Krissttyn Colina
My prescription was in progress for 24 hrs and then it show estimated pick up time for the next day… 2 days without my medication and getting sicker! Is not fair always happens in this store! They are out stock or just one person making lines super long. Not a good experience! You can’t waste time and play with people’s health!
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April 2023 by Scott Jeter
Worst pharmacy I've dealt with. I have 2 rxs that I get filled once every 60 days and not once have they been ready when I was told they were. Can't wait to move pharmacys, but I can't do that until I pick up my Rx, which probably won't be ready until 2024 terrible terrible pharmacy.