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June 2025 by Allyson Brooks
Don’t go here if you need a script filled fast. 20 minute hold times just to talk to the pharmacist is ridiculous. Staff your stores better!
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May 2025 by Mike
Didn't have what I wanted, and when asked (pharmacy) if they had it, they looked confused, like I was the idiot - my wife bought what we google searched at another Walgreens location. I won't be coming back here.
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February 2025 by Rebbekka Messenger
Made an appointment for a vaccine, drove 30 minutes to get to the appointment, waited in line, and then I was told they didn’t have the vaccine I needed. Not sure why they wouldn’t check ahead of time and call customers instead of wasting their time… super frustrating and now I’m left high and dry.
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January 2025 by Mitch Woodroof
The pharmacy follows their on timeliness irregardless of what the automated system says and they simply run out of life saving drugs regularly.
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January 2025 by JD Anderson
Never have regular monthly prescriptions in stock , and almost impossible to get straight answer from two different staff ,
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November 2024 by Barbara Ross
I appreciate my neighborhood Walgreen's. The people are always friendly and helpful.
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October 2024 by S.Z.
The customer service aspect of the store on South Liberty has gone downhill for a long time, and I don’t use this one anymore, but a family member of mine still does. Today his card got declined so I was going to the drive through so he could get his meds. They closed right at 1:30 with nothing said to me or the car behind. (Maybe they told car in front) who also declined to tell us, I went back inside to try to get the meds (at this point about 30-45 minute ordeal) only for a worker to yell at me that they were gone and there was nothing they could do. I probably said something impolite, as I walked out. I was just hoping to be heard and give a suggestion about notification to other customers waiting. (I guess we are expected to know the weekly schedule of the pharmacy, and I did not) maybe this review is petty or maybe it helps, for me, the experience was a solid reminder why I hate this Walgreens. I understand the importance of taking breaks on time and being off the floor, but it would be nice to have a policy, or flashing sign or something that warned other cars in line, so people don’t waste there time waiting for something that’s never going to happen.
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June 2024 by Corinne Kneser
Thomas... The pharmacy manager here is fantastic... Very knowledgeable about VA and the issues veterans face with prescriptions and emergency room visit.. he reduced our 202.00 bill down to 45.00 with his knowledge. I'm blown away by his energy, knowledge and helpfulness..
Thank you so much Thomas! My guy can walk again, he can function without pain!
We owe you donuts, your work owes you a RAISE. You are absolutely amazing.
THANK YOU
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June 2024 by Theresa Parr
The cashier Malachi is so nice! He always has a smile on his face. I love this Walgreens, everyone there seems happy to work there.
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April 2024 by M F
Worst pharmacy in Salem. They ignore you at the counter and drive thru window, letting you sit for 5 minutes just watching them. They also won't fill your prescriptions unless you call and harass them. There are better options and places to get your pills filled.
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January 2024 by Jan Goerke
I had excellent service from G at the Liberty store. She went above and beyond!
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December 2023 by Logical Reasoning
Witnessed a younger adult male employee come out of the store for a sec, turn around, then punch the garbage can hard as he went back inside angry. I know younger people need time to learn to gain control of their feelings and use logic, instead, to keep destructive behavior/emotions in check, but this person's behavior goes to show that they've got some learning still to do. I know this world seems azz backwards and is pretty messed up right now with so many ghetto-behaving people being [what seems like] allowed to behave unethically, criminally, destructively, and poorly without any proper consequences. However, to lower ones own standards to behave like a destructive juvenile delinquent with minimal self-control is not okay and should not be viewed as normal, healthy, nor tolerated in, both, society or the workplace. If I were this person's supervisor, [depending on what wholly transpired] I might be very tempted to send them home immediately for a 1-3 day unpaid holiday to chill out, reflect on their choice of action, and to decide if they can do the job in the future without resorting to violence. Giving into anger and violence is a primal act (lacking self-control) and is not a healthy, modern day, adult behavior. I hope this person's day looks up and he gets time to process his feelings properly and regret his actions, but...he needs to know and acknowledge that his behavior was NOT okay for business or for the health of our regional society as a whole. We're all connected no matter how much we wish to think otherwise--our actions/inactions affect everyone around us and our community's health. I was young and did plenty of stupid things when I gave into my emotions, but as time goes by I/we learn the valuable lesson that we must strive to keep our brain in control and reason things out from varying perspectives. I'm not exactly sure why this young gentleman became angry, but I do hope he gains control of his emotions through diligent practice. Our community needs better-behaving citizens and more responsible adults whom are beneficial to us all. Life is full of trying moments, but it's the greater-grown person whom gets through it with the best of attitudes. If he were one of my sons, I'd be asking him, "what caused you to become so angry? Was the emotional toll it took on you worth it? Is there any other way to simply acknowledge that life isn't always easy, but get through it without violence or anger? How could you have handled it with grace?" I mean well by this post and only wish and hope for the best for this individual. Life's really tough at times, especially when we're under stress and our buttons get pushed too hard, but potentially injuring ourselves punching objects (or people) when we're angry isn't healthy or good for us. Best wishes, brother.
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November 2023 by Oregon Rocks!
I have had very good experiences with both the pharmacy staff and customer service staff. Pharmacies everywhere take longer since Covid, but if I am patient and friendly with them then I find they are very helpful and responsive. Also, the check out team are SO nice :)
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November 2023 by Dawn Westling
This business on Liberty street is a great example of a neighborhood store where many of the patrons and workers know each other and care about each other, too. Thank you WALGREEN's staff for the sincere interactions.
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September 2023 by Robyn N.
This pharmacy is horrible. Prescriptions are never ready when promised. My daughter tried to refill one med and they refilled the wrong med. Now she's been without her meds for a week. I've never gotten any rx at the promised time from this place.
