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November 2023 by Latisha Shelton
Oddly after speaking with management. All vehicles are not to be driven if you are in a weather condition that requires you to use AWD or chain up! It snows in Oregon and sometimes ice he suggested that they customers usually only drive i5…so I asked so if I’m driving and it started to snow I have to stop the vehicle? The answer was the reason for this review…per our contract it is not recommended to drive our vehicles in that weather conditions…how is this business operating in Oregon so I can’t drive to bend because it’s possibly snowing further more they can’t tell you if the vehicle is all wheel drive! That’s so unsafe!
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June 2023 by Scott Uselton
Place is a life saver. Paid less than half of what I would have paid thru enterprise on an emergency rental. 10/10 would rent from again
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May 2023 by Heather wellenbrink
I wish I could have picked y car. But the one I got was nice
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October 2022 by Scott Cathcart
Rented a van to take all the family to the airport. The van was clean ran and drove great. The guy that helped me was great. Would recommend withnell to anyone. I thought the rates and mileage was pretty good too.
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October 2022 by John Anderson
The staff there is rude and not professional. They accused me of everything from smoking in their rentals to having dogs in their rental. They basically called me stupid.My opinion is they are LAZY n don't want have to clean a long term rental.........
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September 2022 by Cass Calabrese
WHITHNELL RENTAL IS AMAZING! I have dealt with many car rental agencies up and down the west coast, Hawaii, and beyond and I have never had a smoother renting experience, helpful team, easy to contact, and great rates! I will only rent here in Salem, Or! Thank you!
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August 2022 by Paula McNeeley
My car died the night before an important trip, they were able to get me into a car and on my way before 12. I should mention it was the forth of July weekend and alot of places had no or limited vehicle's available. But I was able to get a nice car with good milage which I appreciated Very much.
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July 2022 by Angela Weiser
Super awesome staff! Needed to get a car in the day I called , they had one ready to go for me as soon as I got there ! Love love love this place .. I will definitely be back
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July 2022 by Kathy Crosby
Quick, friendly, fabulous vehicle - and a local business!! Jerome was the best!!
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June 2022 by airmike87
We rented some vans from Withnell over the weekend for activity club trips. We've used other companies in the past and the whole process was complicated concerning multiple drivers, driver licenses, etc. Withnell was extremely helpful and easy to work with. I highly recommend them. We'll be using them for future trips.
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May 2022 by Rick Cannon
I was just picking up a rental. Very friendly and courteous. Fantastic service.
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March 2022 by Alexandria Biddle
Amazing prices and perfect customer service ?. They go way above my expectations.
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November 2021 by jkxranger
From what I can tell it washed my car alright, $10 to do something I did not want to do was money well spent...lol
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September 2021 by Kellen O'Connor
We rented two vans. The vans were fine and served our purpose well. I am, however, disappointed in the customer service. During check in, the employee was abrasive/rude through the whole process (talking down to us and complaining about customers). He did say "we don't hesitate to charge a cleaning fee." They weren't kidding. They charged us extra for having to vacuum (on top of the already high rate). I should have taken warning from all the other complaints about poor customer service and extra cleaning fees. Be prepared if you must choose this company.
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September 2021 by EXxed
Customer service could be better, servicer was very nosy and a bit controlling. Before I could even finish packing my rental car up with my belongings I was asked to move my car off the property. Will never go here again.
