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March 2024 by Thelina O.
I've never hated a bank as much as I hate this credit union. The app interface is horrible. The customer service hours are horrible. The fact that I couldn't return items at Costco and put it back on my debit card, horrible. My entire experience here has been nothing short of a disaster. Do not bank here!
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September 2023 by Lisa Cavallaro
I had the best experience opening my account
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August 2023 by Panama Cruz
Absolutely horrible have had an account and loans through Clackamas federal credit union as soon as the got bought out or changed there name the service has drastically declined from the rude people on the phone to no answers to questions through email or on the phone to the app that never works to the loan payment processing, I've already switched banks but I'm tied to them because of loans, they refuse to even submit loan applications or refinance so I can leave that bank also refuse to meet In person when selling my auto I had a buyer with cash in hand ready to meet and sign paper work the lady basically did that's not how they do things and to basically kick rocks and give me money I went down the road to on point and besides the fact they actually have tellers to talk to face to face they are super helpful and willing to explain things and answer questions.DO NOT USED EMBOLD!!! They do not care about members!!! BEWARE!!!!
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July 2023 by Jezzira Lewis
Very friendly people, opening our account was easy and quick.
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May 2023 by Jessica Clemence
Stephanie is the best and has great ideas to support our senior community at Avamere Cascadia Village. We sincerely appreciate her.
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March 2023 by Cindy Perdew
EMBOLD offers some pretty amazing products! Their people are great too!
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January 2023 by no one
My car that I have a loan with them was totalled by the insurance company and there was a balance left on the loan that was being refunded from extended refund warranty. They told me I had to continue making payments until the refund came in even though the refund was over the amount owed. They wouldn't even pause the payment for a month for refund check to come in. Basically making me make duel payments. I would not recommend getting a loan here.
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August 2022 by Myles Vaylon
This Credit Union listens and try's every Avenue to help you be successful. They work as a team and really work out the best solution.
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July 2021 by Angie Searls
PAM is the best bank manager always takes care of my family ! THANK YOU!
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April 2021 by Elizabeth Wilks
Clackamas has always been there 100% for myself and my family! When they say they have your back they mean it. Always doing good for our community and their members 100 times over would recommend them every time!!!
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March 2021 by Sammy Sagale
Tried making a payment over the phone which is how I normally make payments on my truck. Was told I could no longer make phone payments with no explanation. Customer service was so rude and not helpful at all! Made me feel like they wanted me to take my business elsewhere. Very disappointed customer!
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February 2021 by Mary Cook
They are THE BEST BANK to work with. My husband and I were recently defrauded to the tune of $1,000. Clackamas worked diligently and in less than two days we had the money back in our account. They were respectful, professional, and compassionate to our situation. They go above and beyond and we will always recommend them.
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January 2021 by Mike Teague
Great bank, very helpful staff, great services! The night drop deposit box is great and their online banking is easy to use.
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April 2020 by Mason Hamilton
Rude, unhelpful, condescending employees. Ignoring legal court orders. These people don't care or even want your business. Such an off putting and horrid experience. I'm sticking with Chase, because at least Chase knows what they're doing. Incompetence is the name of the game at Clackamas Federal Credit Union where you have to spell everything out for them in crayon and they still don't get it. Bank elsewhere, people. These people operate in the stone age.
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March 2020 by Liz McNamee
The people are kind and friendly and always willing to help.
