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April 2024 by Chrystal Hayner
I went to this location because it’s close to home and comes up with a Google search that they help folks with less than perfect credit, thank you almost ex-husband for that ??. I gave them the toned down version of my sob story…they ran a credit app…while sitting there in awkward, embarrassing silence while my misfortunes of my current economic disaster was scrutinized ~ I was silently thinking to myself that these guys are family of the late Les Schwab! One of the largest most respected businesses in the country! There’s no way I’d be turned away for less than $500 in tires needed for safety reasons…not to mention I was close friends to Les’s granddaughter in Prineville while growing up…needless to say, I walked out in shame and embarrassment…ok, that’s a stretch ? but no new tires non the less…this is written with humor because I understand how profitable businesses are ACTUALLY profitable. Charity need not apply. My only suggestion is to talk to Google about taking you off the “bad credit accepted” post. Have a wonderful day world if Google Reviews! ?
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March 2024 by Jake Daniel
Perfect ?
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March 2024 by Alex Vasquez
I love their service. I appreciate the fact that they will fix a flat for existing customers for free, and even if you are not the price is reasonable!
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March 2024 by Karen Moore
Do their best to meet your tire needs
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March 2024 by Sean Mann
Great service and assistance
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March 2024 by Olivia Pasley
These guys are the best!! They sold us chains super early in the morning so we could get through the pass safely. Homies!!!
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March 2024 by Gabby Henry
Sandy Les Schwab is AmAziNg!!! Got me in quickly, repaired my tire for free, reset some stuff and got me back on the road quickly. Bonus, the kid table with books, popcorn and drinks kept us busy while we waited. Everyone was super friendly! 10/10 would recommend. Thanks, Gab H.
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February 2024 by Noah Brooks
It's sad to see this companies service go down hill over the years. They will try and pressure you or lie to you about something your car needs. I normally avoid schwab but was in a pinch and needed a tire repaired. I was told I need 4 new tires even though my front tires were only a few months old. I was also told I need an alignment but what he didn't know is I just got one 2 months ago from my toyota dealer. This is called stealing and its unfortunate because my company has 20 fleet vehicles that will never set foot in a schwab. I ended up going to discount and ended up just replacing my rear tires and they didn't try and lie to me or up sell me.Don't bother reaching out to me schwab.Even if you offered me free tires I wouldn't take them. You've earned yourself a bad reputation and if you read other reviews you start to see a pattern.
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January 2024 by Andriy Dvorzhak
Good place to bring your car to always nice people been here for a few times for changing tires, alignment other services. They won't charge you just because lol Clean inside warm for kids popcorn around
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December 2023 by Kenneth McManus
Would not consider the tire warranty (60k tires nearly gone at 25k) because I hadn't rotated them on the specific schedule of the warranty documents (which for most drivers would be at least twice a year). Their lack of consideration of the fact that no notification was offered was met with incredulity that I hadn't fully read and memorized the fine printed warranty documents and that because they provide free tire rotation( with no appt necessary) I hadn't taken the opportunity to sit in their lobby for 3 hours and eat free popcorn and wait for them to rotate the tires (which takes about 10 minutes).
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December 2023 by Wynnston humphrey-keever
Excellent turn around time. Set appointment and got it down in less than 45 minutes. Had some confusion with paperwork but they got it sorted without me having to worry much at all. Will come back. Thanks Brandon and the team.
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November 2023 by Blue250
I went in for an alignment on my pickup and les schwab wasn't able to get it right after 5 attempts. After the 5th alignemnt I looked over my truck to make sure the suspension wasn't loose or anything causing it to not be aligned correctly. As I checked it over I noticed some pretty deep scratches on my new wheels. Checked all 4 and all 4 wheels have the same scratches in the same spot. Went in to talk to Bill the manager about it and he denied that they could have possible done that. After Dan and Bill showed me how the alignment tool fit on the wheel it was so obvious that the tool scratched each wheel and presented a very obvious ring around each wheel from the alignment tool. After calling les schwab two days in a row Bill is always on lunch when I ask, and I can't get an answer on how my wheels are getting fixed. I do not recommend sandy Les Schwab.
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November 2023 by Jill Brigham
I called to inquire about getting a mail out of my tire and the female in the line advised me that it was busy and to give them 2 hrs. I advised I will come in 2 hrs and also will need a quote for 20” inch tires.I came back exactly 2 hrs as I thought it was my appt time, she in a cocky voice advised me would be 1.5 hrs or more till they can even pull it back. And kept asking me if I wanted to make an appointment. I did 2 hrs prior!I left due to the horrible, Miscommunication staff and called to speak to the manager. I was placed on hold as the manager was not in but could speak to the assistant manager. No one ever came on the phone. Waited over 10 mins.Won’t get my busy ever again and I have always been a loyal Les Schwab customer.
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October 2023 by Joe Sauer
This company is amazing! I pulled in with a bolt in my tire and they fixed it in an hour for free! And my tires aren't even purchased from them. It doesn't get any better than that.
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September 2023 by Delia Summerfield
This location had more than one stellar employee, but Angel T is a crown jewel at this location! They should train people here. They were kind, courteous, fast, and Angel went out of his way to make me comfortable during my stay. My son and I were on a road trip alone when my rear tire kept losing air. The guys here took my car right in, and fixed it and did it all with a smile. It doesn't beat that service was free of charge. It was this impeccable service that prompted me to buy my battery at a Les Schwab a month later. Thank you so much for the kindness and hospitality you guys showed.
