West Coast Shoe Company is known for its high-quality custom boots and excellent customer service. Customers appreciate the helpful and responsive staff, especially when dealing with custom orders and measurements. The company offers a detailed measuring kit, ensuring precise fitting for each pair of boots. Although custom boots take a long time to produce—often over a year—customers find the wait worthwhile because of the craftsmanship and durability of the boots. Some customers have had their boots stretched to improve comfort, and the staff quickly and effectively handled these requests. The handmade boots are crafted on-site and are considered the best, making them a worthwhile investment for those looking for durable, lifetime-quality footwear. Many customers express satisfaction with their experience, noting the friendly service and the joy of finally receiving boots that fit perfectly. Overall, West Coast Shoe Company provides a premium, personalized boot experience with attentive service and top-quality products.
I had the best experience my mom and I decided to go pull the trigger on a pair of custom mr lou boots and the fitting and Customer service was the best ive ever experience tenille was the best.
October 2024
Great boots along with great service! Thank you
November 2022
If you're ready to spend a little extra money on the best custom boots you'll ever own, this is the place. Gorgeous handmade boots, made on site. They'll measure carefully and deliver boots that will be yours for a lifetime. Be prepared to wait a year or more for delivery on custom boots, though.
