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December 2023 by Robby “Pnw.Dmx” Henshaw
I have been to many Les Schwabs throughout entire country. Not once, has a mechanic told me over the phone that he will not look up a quote from another Les Schwab and give me a rough time frame for how long out it’ll be until they can work on my truck. I specifically was told I should not drive anywhere until work was done as it is to unsafe to drive but mechanic at this store said I must have to drive my truck all the way to that Les Schwab and let him do another assessment before even just telling me how far out they are for work. Absolutely ridiculous and unprofessional. I have never had any bad experience just talking to mechanics at Les Schwab’s about such general information that he would not help me know over the phone. I hope they address this guy and correct his pre Madonna ego.
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December 2023 by Billie Jean JHV
Worst service ever ! The guy working on my car shoved his arm into my car to start pushing buttons to reset my tire pressure. Even after telling him to stop, he still forced his way in strong arming me. I then started to feel violated. After telling him NO stop pushing buttons, i then slapped his arm, saying, "Get out of my car," which he tensed it up even harder and kept pushing longer than necessary shoving his elbow at me to keep me away from his hand.There was a reason I didn't want to reset it, and that should be my choice. Finally, when he stopped, he pulled his arm out of my car he smirked and said, "Have a nice day." I jumped out, looked at the manager (Sam), and said, "Did you see that?" He proceeded to tell me hhmm I didn't see anything wrong he asked you if you wanted it done. I said yes, that is true, and I clearly told him NO.The manager (Sam) then told me to leave his property and never come back, or he would call the cops. Really, would he have done that to a man and gotten away with it. I will now be shopping at a completely different tire store.
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December 2023 by Brandon Secondary
I appreciate you but can you atleast fill the air in my tires instead of just putting on the new one.... driving it the door and leaving it at 20psi when it's supposed to be at 44psi i ended up filling it with my thingy in the car.... Extra 2 minutes goes a long way could of been a 5 star but 4 star! :)
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November 2023 by Amanda D
No wait. Extremely nice employees. I didn’t even have to touch the tire I brought, he got it out of and put it back in my car for me. Entire process took maybe 10 minutes and the popcorn was basically all I ate all day (we love tire emergencies) so that was VERY appreciated as well. Thank you for being *the only* painless part of a 2/10 day :)
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October 2023 by Tom Roper
My wife and I took a road trip from Vancouver BC down to the Oregon coast. We became aware that the left rear tire was leaking when we were in Seaside. I searched for a local tire repair shop and found Les Schwab. The guys took care of it immediately, and when I went to settle up my account, they told me that there was no charge; Les Schwab wants drivers to be safe and repairs flats for free. I couldn’t believe it. We left a tip, but it didn’t begin to cover the excellent service we received.
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October 2023 by Stephanie Zilk
On vacation, TPMS light came on. Close to Seaside location so went in. Staff and manager incredibly helpful and friendly. We are Les Schwab customers in Boise, Idaho and this is why: they took immediate care of us. Thank you!
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October 2023 by Toddy B.
Sam the manager at the Seaside Oregon was very rude. Every time I go there, Sam is always nasty to people. Ripoffs to the max.Sam had white powdery stuff around his nostrils, I wonder what that was all about. Beware!!!
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October 2023 by Bobby Custard
I picked up a nail on the beach & when I pulled up to get some air. James was the guy who came out to help me. He pulled the tire off and repaired it free of charge. Great atmosphere and amazing service. Highly recommend. ( James deserves a rase in my opinion ) very hard to find workers like that these days.
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October 2023 by Trish Partyka
The staff is nice and there usually isn't a wait. Only ever had one bad experience here but others have been great. Can be a bit expensive on some things like brakes but still not the worst out there. There is a nice little waiting room where you can get popcorn and use vending machines. There is also a TV you can watch while you wait.One thing I loved was that we had our dog with us and they didn't mind her sitting in the waiting area with us.
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September 2023 by Megan M.
I could not be happier with the service I received today! Darrell was kind and helpful, and his service was professional and quick. He came to me and changed my flat tire, then I followed him to the store where he gave me all new tires (which I needed) and provided this service much faster than I expected.
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September 2023 by Daniel G.
Stopped in because we had a low tire. In the car where 3 woman. Our ages 41, 64, 13. They told us it would be a 3 hour wait to get our tire aired up. What kind of customer service is that. For what would of been less than 5 min. You lost a customer!
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August 2023 by Sports Center
These guys helped us a lot with a rental car tire issue and didn't charge us!! Thank you Hank and the Les Schwab crew!!
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August 2023 by Shawn Baker
Traveling on a road trip and caught a nail. Decided to stop and see if they had time to help us out. Pulled up and was greeted in our car by Sam who directed us into a bay and immediately began working on the car. After a few moments he pulled the car around and told us we were good to go. Amazing customer service!!! 5 stars!!
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August 2023 by Heidi Wallack
Awesome service! Above and beyond!! We blew a tire, called, then a showed up 20 min later at 5:57 on a Friday night. James, Riley, and Darrell helped us get a new tire and back on the road! We can’t believe there are still honest, capable workers who stayed, knowing we were arriving minutes before closing on a Friday night. Thank you for staying open for us and getting our family back on the road safely!Thank you so much Schwab for caring for your employees, it shows, as they are assets to your business!
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July 2023 by Heidi W.
Awesome service! Above and beyond!! We blew a tire, called, then a showed up 20 min later at 5:57 on a Friday night. James, Riley, and Darrell helped us get a new tire and back on the road! We can't believe there are still honest, capable workers who stayed, knowing we were arriving minutes before closing on a Friday night. Thank you for staying open for us and getting our family back on the road safely! Thank you so much Schwab for caring for your employees, it shows, as they are assets to your business!